AYUSH MEHTA

Seattle, WA ***** • 206-***-**** • adkdg9@r.postjobfree.com

RELEVANT SKILLS

• HTML • MySQL • Google Cloud

• CSS • YAML • Azure Dev Ops

• JavaScript • Anaconda • Microsoft Office Suite

• Java • Node JS • Visual Studio Code

• Python • Angular 8 • GitHub

• C • Git Bash • Word Press

EXPERIENCE

Super Purposes, Seattle, WA December 2020 – Present Technical Support Specialist

• Onboarded 5+ team members each week, by helping them to set up their accounts and configure their devices

• Solved 4+ tickets per day by resolving technical issues for team members

• Handled 10+ computers monthly maintenance by cleaning up the system and doing virus scans, using malware bytes and disk clean up

Microsoft, Redmond, WA March 2020 – October 2020

Software Engineer Intern

• Converted 5+ build pipelines to YAML code per week, eliminating the risk of unintentional changes to pipelines

• Created and presented demos to team to provide progress of completed tasks to ensure all team members were provided with up-to-date status reports

• Resolved 6+ errors per week by analyzing and troubleshooting issues using Azure Dev Ops daily JCPenney, Seattle, WA March 2018 – December 2018

Cashier/Fitting room

• Handled 90+ transactions on average daily using the operated point of sale cash register, resulted in safe cash handling practices

• Increased the customer satisfaction by 9% in 6 months by implementing the new customer service strategy successfully

EDUCATION

Year Up/Seattle Central College, Seattle, WA September 2019 – October 10, 2020 Year Up is an intensive, competitive technical training program includes college-level courses, professional training, and a six-month internship

• Completed coursework in Project Coordination, Web Development, Professional Skills, Business Communications, with specialized training in Software Development, including HTML/CSS, JavaScript, Java, Python, Microsoft Suit and GitHub Shoreline Community College, Shoreline, WA March 2018 – June 2019

• Running start program – Completed Coursework in Calculus 1, American Government, English Composition 1 & 2, and Weight training and cardio fitness LANGUAGE

• Hindi, Punjabi, and Urdu – Bilingual Proficiency

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