Sales Representative Customer Care

JORDAN PENNINGTON

Virginia Beach, VA ***** • 606-***-**** • **********@*****.***

SALES & CLIENT SUPPORT

Highly accomplished sales professional credited with 5+years of professional experience and a background in customer care and courier services. Motivated leader committed to efficiency and performing tasks in a timely manner - often even ahead of requested deadlines. Strong communicator recognized for exceptional interpersonal skills and committed to fostering solid business relationships and promoting productivity.

Customer Service

Project Management

Community Outreach

Sales

Marketing

Strategic Analysis

Communication

Critical Thinking

Microsoft Office

Exemplified sales understanding and patience during times with a high influx of customers. PROFESSIONAL EXPERIENCE

2021: PARAMOUNT BUILDERS, VIRGINIA BEACH, VA • SALES REPRESENTATIVE Sales representative specialized in home improvement products for residential homes Gained product knowledge in roofing, windows, vinyl siding, trim, and gutters for residential homes. Worked with peers to developed sales strategies in support of goal achievement. 2018: BEST BUY, LEXINGTON, KY • MAGNOLIA SALES SPECIALIST Sold premium products like 2K-100K speakers and corresponding tech in an assigned area of the Best Buy stores. Acquired full product knowledge through training and personal research. Assisted customers on the correct product to buy for their certain technological situation. Educated employees and customers on home electronics and speakers. Collaborated with managers on operations such as shipping, handling, and delivery responsibilities. 2018: KINNUCANS, LEXINGTON, KY • TEAM LEAD

Exemplified sales understanding and patience during times with a high influx of customers, especially during the holidays. Team lead charged with consistently providing customer assistance, schedules, input, and new hire training. Promoted to Team Lead within first two months.

Answer all product-related questions necessary to guide customers through the buying process. 2017 ALF PROFESSIONAL SERVICES, VIRGINIA BEACH, VA • LAWN AND CARE SERVICE Responsible for extensive lawn care. Duties encompassed safe and proper operation of riding mowers, push mowers, and hand-held tools such as trimmers, hedge clippers, edges, and blowers. Maintained lawn and flower beds, laid foundation for new projects. Educated and motivated customers on proper upkeep in between services and followed all policies and procedures. 2017: UPS, LEXINGTON, KY • PACKAGE HANDLER

Represented the company with integrity, served as liaison to customer service. Handled packages ranging from small to large, lifting an average of up 49 pounds daily. Updated and reported parcel delivery status while completing delivery routes for residential and commercial clients on time or ahead of schedule.

EDUCATION & AFFILIATIONS

UNIVERSITY OF KENTUCKY, LEXINGTON, KY, BACHELOR OF SCIENCE IN COMMUNICATIONS, MINOR IN BUSINESS AND ORGANIZATIONAL COMMUNICATION, DEGREE ANTICIPATED: 5/2021 DESIGNING YOUR LIFE, INTENSIVE WORKSHOP, 2018

GRASSFIELD HIGH SCHOOL, CHESAPEAKE, VA, ACADEMIC HONOR ROLL, 2012 – 2016 VOLUNTEER EXPERIENCE

EDMARC, VIRGINIA BEACH, VA, PROVIDED COMFORT AND ENCOURAGEMENT TO EDMARC FAMILIES FOODBANK, VIRGINIA BEACH, VA, PARTICIPATED IN 2 THANKSGIVING CAMPAIGNS, DELIVERED OVER 50 PACKAGES YOUNG LIFE, Virginia Beach, VA, FACILITATED AND PROMOTED FUND RAISING EVENTS MISSION TRIP, DOMINICAN REPUBLIC, PARTICIPATED IN YOUTH WORSHIP GATHERINGS AND ASSISTED WITH A LOCAL WOMEN’S SHELTER RED CROSS – 57 DAY BLOOD CLUB, RESPONSIBLE FOR GREETING AND SIGNING UP DONORS

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