Manager Sales
Resume:
Transformation Leadership Purpose Strategy Execution Digital Product Ruchita Sondhi
PMP, CSM, CSPO
240-***-**** (C) https://www.linkedin.com/in/ruchitasondhi/ *************@*****.*** Leader with exemplary track record of successfully leading multi-million business and digital transformation initiatives contributing to realization of vision and strategic imperatives. Trusted key partner and advisor of C-Level and executive leadership for defining ‘purpose’, ‘means’ and ‘measures’ towards well managed execution. Big picture thinker, adept at connecting the dots by levering my diverse experience in Product Management, Technology and Software Development, enabling me to deliver the ‘Right Fit’ & “Right Value” solutions across strategic initiatives and priorities. Core Competencies
• Strategic planning and roadmap execution
• Inspirational, decisive, and insightful leadership
• Forward leaning and strategic thinker
• Global & diverse industry/horizontal experience
• Cross-functional – Product, Program & Delivery
• Business partnership - collaborator & influencer
• Value driven, customer and outcome focused
• Lifelong learner, explorer and experimenter
Experience Highlights
• Leadership experience of leading diverse global transformation – Business, Product, Operations and Digital
• Overseeing and managing multimillion initiatives and investments including M&A and divestiture
• Visioning, planning and delivering next generation business model, products and & technology platforms
• Transformed core business processes, operating and delivery model to product, agile design thinking approach
• Brand ambassador and voice for People & Culture initiatives including DEI (Diversity, Equity &Inclusion) and ESG Achievements and Accomplishments Highlights
• Led cross functional digital, product and technology teams for Allegis core business processes, enabling global scaling, digitization of 60% of manual processes improving speed to market and bringing multi-million savings on annual basis
• Member core team for influencing digital strategies & crafting value streams for evolution of ‘Better Every Day’ vision
• Influenced methodology on “How to productize technology” and “Build-up of digital capabilities”, graduating from an operations and project-based approach to a product-value and outcome centric model
• Reported to GM CIO, provided strategic portfolio leadership and oversight for global initiatives, including SAP implementation spanning 32 countries across finance, purchasing and sales & marketing domains
• Member core team responsible for GM IPO, Investor Relationship and FPA reporting for the office of CFO
• Facilitated post-merger operating model by establishing PMO office (grounds up approach), implementing common principles and practices
Professional Experience
Allegis Group, Inc. Nov 2013 – Present
Allegis is a transformative $12B plus consultative staffing firm with 250K employees across thousand plus global offices. The company serves all major fortune 1000 companies, with a total client based of 20 K plus. Product Technology Leader, Enterprise Business Services Jan 2018 - Present Accountable product & technology owner, for ‘Evolve’, one of the five value streams identified as part of ‘Better Every Day’ vision and ‘Digital First’ strategy. Enabling business scalability and agility along with market adaptability for shifting landscape of work. Aligning with transformation journey, leading the Evolve workstream, comprising of multi-disciplinary global product and technology teams, launching new products, features and services, modernizing applications & automating processes including building platform and services. Manage multi stakeholder intake and alignment, materialize ideas to fruition by creating a culture to foster ownership, growth mindset and well managed execution. Ruchita Sondhi Page 2 of 3
• Execute & own strategic product planning and feature mapping, aligning it with business, operation and digital/technology strategies and roadmap.
• Define and build global product portfolio’s based on “Delivery as a Service” model, integrating desirability, feasibility and viability of strategic portfolio items, articulating the revenue, risks and value models
• Conceptualize a hypothesis, setting product vision and priorities, perform qualitative & quantitative user research, Go to Market product strategy (B2B and B2C) including target segment and value proposition
• Manage executive relationships and stakeholder management for complex global products and initiatives
• Translated product vision into detail features, MVP and MUP including full feature marketable offerings. Lead product and feature based agile delivery approach, automation acceleration, and application modernization o improving feature delivery and efficiencies gain by 6% saving of millions of dollars in saving (cost reduction) o To digitize and automate 45% of the processes
o consolidation of 75 plus field offices to two shared service centers, saving millions of dollars by eliminating redundancies and improving resource utilization
• Spearheaded ‘Personas and personifications (Design Thinking) Blueprint’ and integrating it with value streams, leading to improvement in product & feature mapping, delivery and impact
• Run a multi-stakeholder, cross-functional team to align on and regularly refresh our product roadmap. This includes assessing current/future customer needs, generating business cases and estimating market size for new products
• Partnered with Enterprise Architecture and Cloud Office, pioneering the rollout of DevOps, Reliability Engineering and Cloud First approach acceleration the product delivery and innovation
• Re-imagined the Op-Co user groups, established communities to improve engagement with global business constituents, resulting in visibility, aligned priorities and improved user adoptions and experience
• As Talent Magnet, hired, mentored, and coached people, forming high performing teams and fostering culture of ownership, radical candor and bias towards action for outcomes for customers. Sr. Development Manager – Enterprise Business Services Nov 2013 – Dec 2017 Managing various business and tech driven initiatives to assess, upgrade and implement internal systems in support of business and technology roadmap objectives.
• Modernized, consolidated, and productized Allegis core business processes with the delivery of “Candidate Tracker” and “Onboarding Automation”. Defined and managed vision, roadmap and feature delivery across multiple product and software development teams.
o Resulted in reduced effort up to 2 hours per hire, eliminating rework resulted in $ 5M savings per year. o Interactive Candidate on-boarding experience improved candidate NPS, enabled faster talent acquisition o Multi-channel experience for 4000 plus relationship managers, enabled access to information, drove organic growth and improvement across two (Pipeline Visibility & Fill Rate) of three critical KPI
• Deployed enterprise wide multi-channel Performance and Learning Management platform for 200 K users across the globe. Increased engagement in learning & development by 8% and improved performance and talent management processes
• Created efficiencies for our Shared Service centers across globe by implementing Unified case management system using Salesforce service cloud for all things HR
• Managed the risk & compliance product portfolio for global privacy and data security, compliances and regulations
• Rolled out People Analytics and Insights platform to improve Privacy, Risk & Compliance, policy recommendation and actionable insights (D&I, Pipeline Velocity, Win/Fill Rate etc) across the key value streams
• Supported the CFO, corporate, and regional Controllers though all aspects of implementation (vendor selection, contract negotiation, data mapping, detailed data validation, and historical data management) of the Oracle Hyperion Financial Close Suite (HFM) of applications to global teams across the World. General Motors July 2006 – Oct 2013
Global Business Transformation Leader Nov 2010 – Oct 2013 Ruchita Sondhi Page 3 of 3
Reporting to CIO, responsible for managing and strategic oversight to multi-million enterprise wide strategic initiatives for global operational transformation across process area/domains (Finance, Supply Chain Management, CRM, Sales and Marketing)
• Owned executive status dashboards and updates, including risks and fiscal details to CIO (and Office of CFO) at strategic portfolio level for Global business transformation initiatives including global deployment of SAP
• Served as a sounding board, strategic advisor, and thought leader to business stakeholders on roadmaps, maturity assessments, and corrective actions planning
• Oversight on definition of value propositions, success metrics, and outcomes across various initiatives
• Accountable for improving consistency, predictability (transparency) and efficiency of programs delivery capabilities
• Manage and monitor annual operating portfolio (Financials, Budget and Allocations) of 100M/yr Manager – Financial Planning & Program Management: July 2006 – Oct 2010 Support C Level Executives (Executive Directors and CIO) in various planning, executing and managing enterprise programs to ensure alignment between Global Finance Strategy and IT Services.
• Collaborate and coordinate with multi-disciplinary project teams on milestone targets, risk identification & contingency plans, issues management, quality of deliverables for delivery of Financial Systems
• Ensure project and processes compliance (including auditing) with statutory and legal regulations, laws, policies and best practices e.g. SOX, Export Compliance, GMAS and GM ISP.
• Manage vendor engagement & performance including coordination with various Project teams and Centre of Excellence (COE) to ensure alignment of scope, objectives, budget and business case benefits.
• Member core team for pre-IPO and post IPO offerings with prime responsibility for analyzing data and preparing presentation materials for Investors, Ratings Agencies and CFO’s Road shows
• Consolidated, analyzed and reviewed presentations of Key Operational Metrics (Sales, Product line profitability, market share analysis) for the CEO, CFO and Board meetings Sr. Business Lead – Underwriting and Risk Management, Amerisure Insurance Mar 2005 – June 2006 Transforming and aligning processes of Underwriting, Policy Management, and claims groups by acting as Integration Manager.
• Translated business plans and integration touch points into business processes and requirements, liaison with IT project teams for successful implementation of projects and system
• Established Project Management methodology within the Product development unit – estimating time requirements, tracking/reporting issues, milestones & completion of project phases and coordinating actions Project Management Office Lead, GC Insurance Nov 2003 - Feb 2005 Established PMO from grounds-up through leadership, guidance and communications. Implemented project management principles, processes and procedures by coaching/mentoring IT staff amidst organizational merger. Organization Change management helped in successful adoption of SDLC methodology for all IT Portfolio initiatives. Education
• MBA – MIS & Business Strategy, University of Alabama, AL
• MS Bio System Engineering, Iowa State University, IA
• Bachelor of Technology, PAU, India
Certification/Training
PMP certified, Scrum Master certified, Product Owner Certification, Digital Product Management Certification, ITIL v3 Foundations certificate, Business Strategy and Transformation, Six Sigma, Requirements Gathering, Agile/Scrum Master and Product Owner, Business Process Modeling,
Contact this candidate