Service Representative Manager

Bradley Barwick

480-***-**** **************@*****.***

PROFILE

• 10 Years of work and volunteer experience - 4 Years in the Music Industry

• DECA Award winner and international competitor for Entertainment Marketing

• CPR Certified, Forklift and Boom Lift Certified (GRIC) EXPERIENCE

Relentless Beats, Retail Manager, Hospitality/Production Assist 2016-2020

• Advancing merchandise with over 50 artist teams for a single event

• Supervised a 12-man team of Merch Sellers and Vendor Coordinators

• Worked closely with sponsors and vendors to create Platinum/VIP gifts and experience

• Recruiting and Contracting Retail/F&B vendors for up to 26,000 attendees

• Interviewing and scheduling staff teams for multiple events weekly

• Stage Managing experience with national acts

• Operated countless club shows as Hospitality Representative and Artist Driver

• Acted as Security Liaison coordinating 3 security companies to the promoter/venue Customer Link, Customer Service Representative (APS) 2016-2018

• Providing excelling customer service to all APS Customers via telecommunication

• Specialty trained in Credit Operations and Technical Support

• Quickly determining needs and wants while explaining policy and procedure in a relat- able manner

Clerk, QuikTrip 2011-2017

• Training and assisting new employees through daily tasks and customer interactions

• Providing excelling customer service, counting back accurate change while keeping 3-1 standard

EDUCATION

• Coconino Community College, Flagstaff, Arizona

Associate of Arts Degree: General Studies 3.0 GPA

• Liberty High School, Peoria, Arizona

High School Diploma

SKILLS

• Effective communicator with customers and team

• Problem solver that can overcome any high-stress environment

• Quick and easy hands on learner with a priority of attention to detail

• Self-Assertive in the workplace

• Willing to provide references upon request

Contact this candidate