Daphna Mundelboim

Westborough, MA *****

adkd6t@r.postjobfree.com 508-***-**** www.linkedin.com/in/daphnamundelboim

20+ years’ experience in various IT roles. Progressive experience in application development, implementation, software QA, product management and data analysis who acts with integrity and delivers excellence.

Hands-on experience with post-sales software implementation, requirements gathering, translating business requirements to technical requirements, and maintain applications hosting in Private Cloud and AWS SaaS.

Comprehensive knowledge throughout the Software Development Life Cycle (SDLC).

Adept at writing details test cases, testing and monitoring through the entire test development life cycle (TDLC) to ensure the highest product quality to create value for the organization, with a focus on exceeding customers’ expectations.

Expertise in relational Database, Oracle, MySQL, and SQL perfectionist.

Strong problem solver with strong critical thinking skills.

Self-motivated, excellent multitasking, organizational, and prioritization skills, along with keen attention to detail. Work well independently or as part of a team. Flexible with excellent communication skills.

TECHNICAL SKILLS

Methodology: Waterfall Agile Cloud

Languages: SQL HTML CSS JavaScript PHP COBOL C XML C++ TWIG

Databases: Oracle MySQL Relational Database Data Mart Data Warehouse

Software & Tools: SQL Developer MySQL Workbench Toad Visio Tableau SVN SoapUI

CSV Confluence Birt Rally Jira MS Office

Platform: Windows UNIX (Solaris and HP-UX) Linux Private Cloud-Base AWS SaaS

WORK EXPERIENCE

Solution Architect, Lumeon, Boston, MA (2019)

Met with customers to translate business requirements into Lumeon Care Pathway Management (CPM) platform solution to reduce cost and minimize variation while flexibly adapting to emerging needs.

Configured Lumeon's SaaS solution for a web solution, wrote detailed test cases and manually tested through different software configuration stages ensuring delivery of high-quality software.

Developed PHP scripts support for backend workflow processes.

Developed SQL queries on MySQL DB instance on AWS to analyze customer data and create customized reports.

Collaborate with the product team to meet the customer’s requirements.

Train clients in product suite configuration.

Solution Architect / Business Analyst, Verisae An Accruent Company, Westboro, MA

(2015-2018)

Understand customer business design and configured solutions to attain customer goals using Verisae’s mobile workforce management cloud-based technology application for web and mobile devices.

Translated business requirements and product initiatives into User Stories.

Developed SQL scripts on Oracle Database analyze customer data and create customized reports.

Coded in JavaScript to support front-end applications.

Executed the cleaning process on customer data and upload CSV files to new software.

Lead walkthroughs after initial implementation to ensure customer needs are met.

Prepare documentation and lead “Train the Trainer” workshops to provide mentors/trainers with competencies that will enable the user to become an expert in the new software and train the other users.

Senior Software Quality Assurance Engineer, Verisae An Accruent Company, Westboro, MA

(2012-2015)

Oversaw quality assurance tasks on project implementations for mobile workforce management solutions in various industries.

Leveraged Agile project management tool (Rally) to develop detailed test cases for each user story and scheduled acceptance testing in the iteration.

Developed and executed SQL queries on Oracle DB to validate the ETL process.

Analyzed and designed iDashboard application (Data visualization solution) to present the customer’s business process status data.

Lead the regression and new functionality testing for each sprint.

Principal Software Consultant, Mundelboim Associates, Westboro, MA (2004-2012)

Diagnosed, investigated, and resolved a range of software, hardware and connectivity issues.

Performed Network troubleshooting, application training, operating system upgrades, driver upgrades, email setup, mail merge on Windows-based systems.

Systems Analyst, EMC, Hopkinton MA (2000-2004)

Designed an automatic testing tool combining six EMC products, enabling management to obtain clearer results of testing.

Collected, designed, served as a lead market resource and negotiated with suppliers to find a new test case tool that would meet the diverse requirements of the entire QA organization.

Defined supplier customization requirements to comply with EMC QA organization requirements. This task included making modifications to the supplier database and converting the data from EMC’s various testing tools to the format required by the new tool.

EDUCATION

Ben-Gurion University, Be’er-Sheva, Israel

Bachelor Of Science, Math and Computer Science

Boston University, Boston, MA

Web Application Development

Additional Languages: Hebrew

CERTIFICATIONS

Data Visualization with Tableau

University of California, Davis on Coursera ‘Specialization’, December 2020

These five courses' specialization covered how to create high-compact visualizations, dashboards, and data analyses apply predictive analytics to improve business decision-making use the various features of Tableau.

OTHER ACTIVITIES

Toastmasters - Treasurer - handling the club's finances, including the collection of club dues and the payment of all bills. Notify members of dues collection and then collect club dues from each member.

https://www.toastmasters.org

Hadassah: A women's Organization of America is an American Jewish volunteer women's organization.

https://www.hadassah.org

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