Busisiwe Faith Msongelo
Gonubie,East London ****
Mobile:073*******
Email: ****************@*****.***
Personal Profile
A very bubbly young lady who is full of life,easily approachable and self driven is on the market for a more challenging and rewarding venture that will enable me to grow and acquire more skills and exposure to new things. I am skilled and experienced as a Facilitator with an academic background on financial accountancy, I am computer literate and with 5 years of retail experience as well as administration experience. Skills Summary
● Facilitation skills
● Accounting skills
● Computer skills
● Customer service skills
Education
August 2017 – October 2017 Train the Trainer Institution: MNA
(Pty) Ltd
● Qualification : Facilitator of Learning Certificate (NQF Level 5) January 2010 - December 2012 NHC: Accountancy Walter Sisulu University
● Qualification : Financial Accountancy (incomplete) December 2007 Matric Sakhikamva High School
Work Experience
January 2017 - to date Trainer /Facilitator
Common Good Organization (TZN)
Main duties performed:
Participate in lead training, which includes:
Training students
Assessing students,and
Evaluating the learning event
Promote courses, assist with registration, help maintain attendance records, complete certificates and organise graduations.
Assessing and referring students for counselling
Assist in maintaining learner records, learner progress reports, assessment results etc. Date: January 2013 –December 2015 School Clerk Mvumelwano JSS Main duties performed:
● Managing funds transferred to the school by the department
● Preparing of school’s budget and quarterly statements
● Record keeping and managing of sassams and submitting the paperwork
● Handling incoming and outgoing emails and faxing, recording and distributing faxes to the relevant officials
● Opening and closing of files
● Making travelling bookings and tour arrangement
Reason for leaving : Personal reasons
January 2008- January 2010 Shop assistant cashier Clicks Pharmacy Store Main duties performed:
Dealing with customers in friendly and polite manner, providing out most best of service with a smile while attending to their queries.
Promoting clicks club card and marketing of stock on sale.
Responsible for making and receiving of phone calls, emails and faxes while liaising with the head office to solve customer related issues.
Responsible for the safety of the stock, taking ownership of my department by monitoring gaps, ordering and merchandising of stock.
Made sure the POS is neat and tidy, there is enough cash flow and till roll on the till.
Responsible for cash-ups, balancing float and dropping off cash etc. Reason for leaving : Studies
Referrences
Tim Black
TZN Founder
212 Gunners Factory Park, Epping
Tel: 021-***-**** /082-***-****
***.*****@***.***.**
Trevor Nobhengula
Principal @ Mvumelwano J.S.S
P.O Box 116 – Qumbu
Fax No. 047 -553 0606
Leslie Black
Management@Common Good Foundation
161 Nelson Rd,Observatory
Tel: 021-***-****
Cell :072-***-****
Mark Williams
Manager @ Clicks Pharmacy store
Shop no 5, Retail Park, Beacon Bay
043-***-****/02 – 076 892 621