STEPHANIE TWEETEE B. BIOL

Address: Electra Steet, Abu Dhabi

Mobile: 056*******/050*******

E-mail: adkd2j@r.postjobfree.com

OBJECTIVE:

To obtain a position in an organization that will allow me to utilize my leadership, organizational, and management skills for future growth.

WORK EXPERIENCE:

RECEPTIONIST

Flowtronix

July 02, 2017-July 29, 2020

Job Description:

Telephone handling (Incoming & Outgoing Calls)

Receiving couriers

Fax and courier documentation

Coordinating with the Sales & Marketing Dept. for tender document submission & sample collection

Driver coordination

Greeting guests and & visitors

Meeting room allocations

Office & meeting rooms cleanliness and orderliness

HR Section Support

1.)Candidate Invitation

2.)Update Recruitment File

3.)Arrange Candidate File

4.)Organize Candidate seating during their stay, coordinate meeting with the interviewers and manage needs of candidates

Invoice registration

Document sorting support of Flowman File Rack

Organization & management of FT product display room

Attendance & timekeeping

Document transmittal

P.O Box documents and distribution

Visitors log sheet

General support team member liaise with all members and department

SUPERVISOR

Prime Hospitality-Russo’s Pizzeria

May 9, 2015- May 09, 2017

Al Wahda Mall, Abu Dhabi, U.A.E

Job Description:

Preparing weekly and monthly report to the Head Office, (Posted Invoices, Sales Report, Petty Cash, Driver’s Overtime, etc.)

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork, Attendance, Loyalty Card, Guest Survey, Break Sheets

Prepares sales and expense report as well as bank reconciliations

Dealing directly with the guest and handles guests complaints

Communicating with the support departments and maintenance companies through e-mails and calls

Handling dine-in & delivery operations

Posting Invoices from the suppliers into the My Inventory system

Compile and balance cash receipts at the end of the day or shift

Supervises and insures correct and on-going training of all new and current restaurant associates in accordance with restaurant policies, service standards, guest satisfaction, goals and procedures

Remains in dining room, particularly during peak business hours, greeting and talking with guests and assisting staff when needed

Sending closing reports to the Operation Manager, Call Center & Finance team at the end of the shift

SERVER

Kuwait Food Company-Americana-Red Lobster

Al Wahda Mall, Abu Dhabi, UAE

November 12, 2012-November 12, 2014

Job Description:

Taking guest’s order & introducing Menu Promotions

Performing VIP Service (Valued & Important through Personalized Service)

Identifying guest occasion, delivering & serving food

Performing running & closing duties

Sending breaks & checking the daily operation as the Shift Leader the week

Checking back the guest, have check ready to deliver at guest's convenience & collect payment

Establishing guest connection, refilling drinks, pre-bus to active service ware & anticipating guest needs

ORDER TAKER

Marco Polo Plaza

June 27, 2011-November 05, 2012

Cebu City, Philippines

Job Description:

Answering telephone calls & taking guest’s order

Setting up trolleys and trays for room to room deliveries

Doing beverage inventory every after shift

Conducting revenue reports and prepares the endorsement for the next shift.

Doing the cashiering & endorsing guest checks at the Front desk

Answering guests inquiry, taking notes of guest’s requests and setting up amenities for VIP guest

Making the briefing minutes and checking emails for any updates

EDUCATION:

Bohol Island State University

C.P.G North Avenue, Tagbilaran City, Bohol, Philippines

Bachelor of Science in Hotel and Restaurant Service Technology

2007-2011

PERSONAL INFORMATION:

Age: 32 years old

Date of Birth: June 29, 1988

Place of Birth: Mangagoy, Bislig, Surigao del Sur, Philippines

Gender: Female

Height: 5”4

Civil Status: Single

Nationality: Filipino

Religion: Roman Catholic

REFERENCES:

Mr. Jaison George

Restaurant Manager

Purple Honey Group

Abu Dhabi, UAE

+971-**-***-****

Ms. Ariane Castillo

HR/Admin

Flowtronix

Abu Dhabi, UAE

+971-**-***-****

Contact this candidate