Customer Service Adviser
Resume:
Telephone Number: 071-***-****
Email: ****************@*****.***
Physical address: 47 Church Street, Woodstock, Cape Town, 7925
Nationality: South Africa
Date of birth: 1995/05/05
Gender: Male
Working status: Valid
Professional Profile
I am a hardworking, self-motivated and goal orientated individual with years of experience in customer service. I use my excellent interpersonal communication skills to assist customers with their queries, generate sales and interact positively with other staff members. I have a proven ability to work well under pressure in a fast-paced work environment and can take initiative when needed. I believe that my passion for customer service and my relevant experience will make me a valuable addition to your company.
Key Skills
Customer Service
Excellent Communication Skills
Product Recommendation
Resolving Customer Complaints
Merchandising
Stock-taking
Knowledge of Sales Techniques
Inventory Management, Stocktaking and Merchandising
Computer Literate
Cash Handling and Digital Payments Processing
Time Management
Proven Ability to Generate Sales
Experience
Company
Go-Bet Sport Betting PTY (LTD)
Position
Betting Clerk
Dates of Employment
From 2018/04/06 To 2020/10/01
Key Responsibilities
As a betting clerk I assisted customers with their queries and provided them with the correct information as fast and efficiently as possible. I ensured customer satisfaction by creating a positive experience and maintaining a degree of professionalism at all times. I processed payments and performed stocktaking duties as required. I was promoted to 2ic (Second in Command) through recognition of my strong work ethic and determination.
Reason for Leaving
Business Closed
Company
Cash Crusaders
Position
Salesperson
Dates of Employment
From 2016/01/01 To 2017/12/31
Key Responsibilities
In my capacity as a salesperson I was responsible for greeting customers and assisting them with purchases and product inquiries. I used my excellent communication skills to generate sales in-store with customers and assisting them with their purchasing decisions. Furthermore I performed daily stocktaking duties and performed various merchandising responsibilities.
Reason for Leaving
Looking for opportunity for growth
Education and Training
Institution
Masiphumelele High
Course/Qualification
Matric (NSC)
Dates
Completed - 2014
Institution
Living Hope
Course/Qualification
Way to work course (Integrated access and care treatment)
Dates
Comleted - 2015
Computer Skills
MS Word
MS Excel
MS Powerpoint
Outlook
Internet
Languages
English
isiXhosa
References
Name
Michelle May
Position
Manager
Company
Go-Bet Sport Betting PTY (LTD)
Contact Number
Name
Luyanda Qumbelo
Position
Operations Manager
Company
Go-Bet Sport Betting PTY (LTD)
Contact Number
**************@*****.***
Contact this candidate