Shift Manager, Customer Service

Julianne Silva

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Professional Goals

I aim to attain an engaging internship/career in the field of healthcare. I hope to make a change in the world by applying my skills and knowledge.

Mobile:

847-***-****

Email:

********@******.***

Languages Spoken

English (Fluently)

Spanish (Fluently)

Work Experience

Shift Manager

Wendy's Inc. March 2017 - Present

- Collects data involving facial recognition improvement via smartphone app

- Accepts task involving the improvement of search engine results

- Assists the general manager in carrying out food orders

- Works closely with the employees to train in varying positions during service time

-Handles customer service complaints thoroughly with a resolution Search Engine Evaluator

Appen Limited 2020- Present

Academic History

DePaul University

Majoring in Health Sciences B.S Graduating in May 2024

-Honor Roll, 4 years

-Member, Yearbook, Spanish Club

-3.6 GPA

-Dean's List

- Member, Multicultural Student Success, Tepeyac Latinx Club, Pre-Health Program

- Scholar, St. Vincent DePaul Scholarship, Future Forward Award

-3.54 GPA

William Fremd High School Graduated May 2020

Extra-Curricular Activites

Volunteer

Feed My Starving Children October 2014 - Present

- Assemble and pack meal kits that go to struggling countries

-Label bags with expiration dates to ensure quality meals

-Clean up work station to allow for next volunteer sessions Volunteer

Palatine Township Food Pantry September 2019 - January 2020

-Assisted in stocking shelves of household and food items

-Assisted in distributing out meal bags for families

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