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Customer Service

Location:
Manila, Philippines
Posted:
February 20, 2021

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Resume:

OLIVE G. MENESES

Objectives

To secure a challenging position in

a reputable organization to

expand my learning, knowledge

and skills.

CONTACT

Address:

**** ***** **. ***** *******,

Bulacan 3000

PHONE:

093*-***-****

VIBER:

093*-***-****

WHATSAPP:

+63-939-***-****

EMAIL:

adkcor@r.postjobfree.com

SKILLS

Phonetic skills

Organizational skills

Microsoft office program

Team works

EDUCATION

TESDA

August 2013 – August 2013

Hotel and Restaurant Services: Food and Beverages

Services Certification

Bulacan State University

June 1994 – March 1999

Bachelor of Science in Industrial Education: Major Food Technology

WORK EXPERIENCE

Retail Associates Corporation – Telemarketing Specialist May 11, 2017– March 4, 2021

Conduct market research for new accounts

and contacts

Records and maintains all accounts and

contacts in CRM (company wide-softwre)

Monitors marketing merchandise inventory

Contributes to team effort by accomplishing

clerical tasks as needed

Generates delegates/ event attendees

through telemarketing efforts

Provides administrative assistance in events

especially in doing supplies checklist.

PNCC - Toll Teller

March 2001–August 2001

Collect the toll payment from motorist using the roadway

Verify the amount the motorist owes, collect the cash fee, and provide change if necessary.

Goldilocks - Service Crew

June 2000–November 2000

Greet customer upon entering the restaurant

Prepare and serve food, process customer

payments, and provide customer service

Shakey’s – Service Crew/ Cashier

August 1999–January 2000

Greet customer upon entering the restaurant

Prepare and serve food, process customer

payments, and provide customer service.

Accept payments from the customer in the

form of cash, credit cards, or debit cards

Issue customer receipt and return the correct

change as necessary for the cash payments.

INTERNATIONAL EMPLOYMENT: TAIWAN

Mitrastar Quality Control Staff (PCB)

April 2007–January 2017

Monitoring machine operation efficiencies &

productivity

Responsible for preparing materials

production

Checking Printed Board Circuit (PCB) and in

maintaining standard operating procedure

Cheng Uei Precision Quality Control Staff (Mobile Battery) November 2003–August 2006

Responsible for checking the quality of

cellphone batteries production

Follow SOP



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