Customer Service Assistant
Resume:
Dana Tucker
Independence, Mo, **056
***********@*****.***
OBJECTIVE:
Obtain employment where I can utilize my Customer Service and Clerical Skills.
QUALIFICATIONS :
Customer Services, Wordperfect, Windows XP, Typing, Ten Key by touch alpha and numeric, Filing Alpha and Numeric, Excel,
Phone {10 lines}.
EDUCATION:
El Centro Inc., Kansas City, KS, 04-1995 to 06-1995
Keyboards to Success
A Clerical enhancement program
Donnelly College, Kansas City 02-1993 to 05-1993
General Education Program, (G.E.D)
Eastern Jackson College of Allied Health, 03-1988 to 08-1988
Certified Pharmacy Assistant
EMPLOYMENT:
Cashier, March 2030 to present
Sam’s Club, Liberty, Mo
Duties include: Customer service, waiting on customers, cleaning, stocking and rotating items, cash register,
Cashier, March 2019 to Feb 2020
Raising Canes Restaurant, Liberty, Mo
Duties include: Customer service, waiting on customers in a timely manner, Running a cash register, cleaning and stocking the
store.
Auditor, March 2017 to August 2017
Hallmark / Staffmark, Liberty, Mo
Duties include: Customer service, auditing boxes for shipping.
Insurance Sales, November 2016 to March 2017
Rodney D Young Insurance, Kansas City, Mo
Duties include: Customer service, Filing and Faxing, preparation of Insurance paperwork.”, calling customers about their
accounts.
Data Steward, October 2014 to July 2015
H&R Block Inc., Kansas City, Mo
Duties include: Customer Service, Data Entry, viewing and processing information, linking or resolving information together or
separately.
Daycare Provider, November 2013 to April 2014
Talented Tots Daycare, Parkville, Mo
Duties included: Customer Service, changing diapers, playing games, teaching and taking care of children on a daily basis.
Agent Assistant, June 2013 to July 2013
American Family Insurance, Independence, Mo
Duties included: Customer Service, Data Entry, answering customers questions about their insurance policies to the best of my
knowledge, taking customers payments, filing, faxing, answering the phone, processing mail.
Data Entry Clerk, July 2002 to May 2013
O.U.P Inc., North Kansas City, Mo
Duties included: Customer Service, Data Entry, Entering Credit card data in an Excel spreadsheet for processing, sorting and
filing paper work, check sorting, opening mail, answering the phone, greeting customers, preparing mail for pick up.
References provided upon request
Contact this candidate