Thalia Herrera
Brooklyn, New York, *****
**********@*****.***
Work Experience
Heart to HeART HOME CARE, Brooklyn, NY Recruiter, Feb 2020 – Present
Interview prospective candidates to assess qualifications and capabilities; guide candidates through application process, score written exams, and notify candidates of results.
Address questions from public, employees, and outside agencies regarding current employment opportunities and application status.
Draft employment contracts and prepare orientation documentation for new hires.
Helped applicants fill out paperwork, including tax forms, benefits forms, and associated new hire documentation.
Maintain up-to-date HR files by identifying and purging obsolete records and transferring records to storage.
Ann Taylor, New York, NY
Sales Associate/Cashier, May 2015 – Oct 2017
Greet customers and ascertain what each customer wants or needs.
Listen to and resolve customers' complaints regarding products or services.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Stock, Replenish, and organized inventory
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Bread Market Cafe, New York, NY
Catering Coordinator, Jun 2014 – May 2015
Answer telephones to provide information and receive orders.
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
Inspect outgoing work for compliance with customers' specifications.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Receive payment by cash, check, or credit cards
Supervise others and provide on-the-job training.
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Education
Berkeley College, New York, NY
Bachelor of Business Administration: Management Candidate, May 2019
Additional Skills
Bilingual: Fluent in Spanish
Microsoft, Excel, and PowerPoint