Christine Rosales

**** ********* ****** **.

Reno, NV 89523

775-***-****

Email: adkclf@r.postjobfree.com

ACTIVE AGENT CARDmailto:adkclf@r.postjobfree.com

Objective: To focus my career in a professional environment as a marijuana agent, and excel professionally. I am willing to make a long-term commitment and will become an asset.

Skills

Educated and experienced in skills, such as:

-Customer service

-Valid ID understanding

-Intake check in

-Handling medical marijuana patient information

-Handling marijuana products

Professional Background

The Dispensary

10/01/2020-12/15/2020

Position: Agent card

Scope of Authority: - Greet each customer with excel customer service

-Validate each state license or passport

-Clean and disinfect every hour to assure COVID guidelines

-Verify customer order via computer system to product

The following position required:

-Maintain and focus on customer demographic information

-Plan prior medical marijuana visit with paperwork

-Greeting each customer with excel customer service

-Double verification on ID validation and products

Truckee Tahoe Medical Group and Urgent Care

08/08/18-01/14/19

Position: Medical Assistant

Scope of Authority: - Prepare schedule with updates for appointments of the day.

-Health maintenance and Medicare Annual Wellness Visits

-Well child visits and Annual visits

-Triaging patients with acute and chronic symptoms

The following position requires:

-Prior planning to scheduled appointments and having clinic prepared for acute patients.

-Medication refills and prior authorizations

-Assisting and guiding the physician through schedule and procedures

Environment:

-Fast paced

-Planning

-Prioritizing

Carson Dermatology

01/03/17-07/24/18

Position: Medical Assistant

Scope of Authority: - Patient care and needs are priority

-Being prepared daily for unexpected biopsies or procedures

-Assisting with outpatient surgeries

The following position requires:

-Coming in early to prepare rooms and clinic for future patients.

-Being prepared for unexpected procedures

-Knowing your schedule and surgeries a week before

-Instructing knowledge and patient care on skin cancer and skin conditions.

-Skin care, Accutane counseling and sun protection

-Sterile Surgery preparation for Moh’s surgeries and Excisions

Environment:

-Fast paced patient care in clinic and surgeries

-Patient care is top priority

-Future patient planning a week prior

-Predicting daily what patients and providers will need

Renown

03/2012-12/2016

Position: Urgent Care Medical Assistant/Central MA/Safety Coordinator

Scope of Authority: -Triage and room patients - Predicting and preparing patients for Doctors and providers

- Assisting with the needs of patients and providers

The following position requires:

-Hands on with a variety of critical patients

-To be able to perform medical duties for each patient fast &

accurate.

-Triaging patients from an acute critical medical situation to

patients with more chronic medical situations and conditions.

-Incoming patient call qualities with problem solving cases

Environment:

-Urgent medical attention; Hands on

-Providing communication between provider and patient, to achieve great medical treatment.

-Preparing patients and providers for exams and procedures..

-Educating patients on treatment plans and home care instructions.

-Documenting all medical history that patient provides.

-Investigating the issue at hand by asking questions of evidence to lead to the medical diagnosis.

McDonalds Corp.

12/20/08-11/11/11

Position: Shift Manager

Scope of Authority: - Manage store and train crew members

-Maintain customer service goals

-Oversee up to ten employees

The following position requires:

-Extensive multi-tasking

-A capable decision-maker who can effectively resolve problems

-Team philosophy

Environment:

-High volume, fast paced

-Providing staff direction and the disciplines needed to ensure productivity.

-Interviewing, training, supervising, and positioning crew members for the best results.

-Directing employees to maintain standards and company regulations.

-Planning crew members in positions of day to day operation and insure quality product to customers.

-Analyzing problems with staff and customers.

Recognition:

●Recognized by management to have the temperament and management skills to oversee operations.

●Recognized by peers for accuracy and quality of work

●Employee of the Month for Service with Renown June 2013

Education Further Training

University of Phoenix Management Training

Courses for associates in Human Services McDonalds Corp.

Milan Institute Renown MA Training

Medical Assistant Program Renown

*Language is spoken in English and Spanish Vaccine Certified

Registered Medical Assistant

REFERENCES PROVIDED WHEN REQUESTED

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