Pleasing Customer Service

P R E S T O N

S H O W M A N

412-***-****

*********@*****.***

*** **** ****** ******,

Somerset, PA 15501

PROFESSIONAL SUMMARY

I learned to develop a reliable client base and sold myself and services through word of mouth advertising.

I always managed by uplifting others and not criticizing unless absolutely necessary. I believe in second chances.

My style has earned me peer respect, as an advisor and confidant! SKILLS

I learned time management and

Contract writing

I taught helpers to work with me

I utilized volunteer help to save the

churches money

Managed to a deadline

Operations management

EXPERIENCE

Owner/Operator, Self, Jul 1985 - Apr 2020, Somerset, PA Owned and ran Showman's Musical Services.

We provided musical performances, and serviced pianos and pipe organs in homes, concert halls and churches. We built pipe organs and donated one to the International Mother's Day Shrine in Grafteon, WV

Musician and Business Administrator, Third Presbyterian Church, Sep 1987 - Dec 2016, Pittsburgh, PA

I managed the Business Office with good will, sometimes Supervising the Custodial Staff. It was a wealthy congregation with competing interests. I navigated the different factions within the committee structures with dignity and provided a solid ministry of compassion with the congregation.

I would invite the resident school to a recital every year where their exceptional children could ask questions while I allowed them to play the instruments. The Church is an historic landmark and it was fun and interesting to give a tour. Customer Service Manager, Organ Supply Industries, Sep 1993 - Dec 1996, Erie, PA I was the voice of Organ Supply and again treated all clients with dignity and respect. It was a fast paced and demanding job. We serviced clients all over the Americas and PS

Jun 1985

Jun 1976

Western Europe. I am told that clients still ask about me. EDUCATION

Bachelor of Arts, Music performance and graduated Summa Cum Laude Indiana University of PA - Indiana, PA

I really took many more credits than normal Bachelor students. I was required to take the core curriculum and my performance classes as well. I played a full Junior year recital and a Senior Recital.

I was invited back several times for special recitals as accompanist and soloist. Certificate of Completion, Piano Tuning and Technology Perkins School of Piano Tuning and Technology - Cleveland, OH I learned how to tune and repair pianos. It gave me knowledge to start my own business. Master of Arts

The University of Michigan - Ann Arbor, MI

I studied with world renowned Dr. Marilyn Mason. She recognized my ability and advised not finishing the degree because I was more advanced than many of her Doctoral students. She said take my wings and soar!

partial completion, piano and pipe organ building

The Folk School for piano and organ building - Ludwigsburg, Germany I already knew some German but polished it there.

It was a culturally rich experience. I did not complete the program when I realized everything was in the metric system and could not be used in the USA. But, I did make friends from all over the world with whom I stay in touch.

Contact this candidate