Service Engineer
Resume:
SANTOSH POUDEL
ServiceNow Consultant
PERSONAL PROFILE
Ambitious ServiceNow
professional with 3.5 years of
experience in design and
development of enterprise
business solutions leveraging ITIL
best practices, with total 6 years of
IT experience.
SKILLS
ServiceNow JavaScript
AngularJS HTML/CSS
Bootstrap
INTERESTS
Teaching, Cricket, Music
PROFESSIONAL EXPERIENCE
ServiceNow Consultant
EY July 2019 - present
ServiceNow Developer
inMorphis Service Pvt Ltd Nov 2017 - July 2019
ACADEMIC
BACKGROUND
SGRRITS June 2017
MCA Computer Science
DAV (PG) College June 2014
BSC Physics Chemistry Mathematics
PROFESSIONAL CERTIFICATIONS
SAM - Software Asset Management
GRC - Governance Risk Compliance
ITSM - IT Service Management
CAD - Certified Application Developer
CSA - Service-now Certified Administrator
JCHNP+RHCE - Jetking Certified Hardware and Networking Professional
GET IN TOUCH
adkcdk@r.postjobfree.com
Spice Garden Layout, Bengaluru
Karnataka 560066
MODULES EXPERTISE
IT Service Management
Governance, Risk and Compliance
Software Asset Management
Web Service and Service Portal
Junior Engineer IT
RMSI Pvt Ltd Sept 2013 - Jan 2016
• Intelligent Privacy Automation (IPA) Solution is a "business application" built on ServiceNow platform - The business application is "built" to support "data privacy" compliance needs.
• Governance Risk and Compliance (GRC) Migrating from legacy Risk management to implementing advanced Risk Management. Create Factors, configure a risk assessment methodology and create risk assessment scope.
• Involved in POC's and ServiceNow training
• Software Asset Management (SAM) Software model and Software entitlement creation. Writing pattern normalization rule to normalize the software. Auto installation and uninstallation of software through SCCM.
• Governance Risk and Compliance (GRC) Designed and implemented Policy management, Risk management and Audit management applications in ServiceNow. Created GRC Profiles, Profile types, Controls, Risks.
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