Cash Handling Customer Care

Jose Cecilio Silva

**** ***** *****, **********, ** 22306 I Ph. 703-***-**** I adkcd2@r.postjobfree.com

Professional Summary

Licensed Bar Manager with over 10+ years of experience who is knowledgeable and passionate about spirits, wines, cocktails and customer fulfilment. Highly motivated and enthusiastic in providing the best bar experience for guests. Successful at implementing new methods to maximize sales by upselling, creating new cocktails as well as managing cost.

Core Qualifications

Bilingual

Micros Systems

Outstanding memorization

Superb customer service

Cocktail Preparation

Exceptional cash handling

Professional Experience

2014 to Current Senior Bartender

Rosewood Washington D.C. (formerly Capella Washington DC)

2002 to 2014 Head Bartender

Sofitel Hotel Lafayette Square - Washington, D.C.

1994 - 2002 Bartender and Server

Gabriel Restaurant, Radisson Barcelo Hotel - Washington, D.C

1987 – 2002 Various Positions

Perry’s Restaurant - Washington D.C.

Head / Senior Bartender

Motivate and manage six highly motivated team members,(bartenders, barbacks, servers).

Train all new bar staff and servers.

Profound knowledge of beverage and food menus.

Jose Cecilio Silva

6503 Tower Drive, Alexandria, VA 22306 I Ph. 703-***-**** I adkcd2@r.postjobfree.com

Perform all activities pertaining to opening and closing the bar.

Create new drink menus for each season.

Attend continuing education training to stay in compliance with new industry standards.

Inventory Control.

Process financial transactions.

Order supplies.

Bartender / Barback

Maintained a courteous professional demeanor and exhibited high levels of social etiquette within the 4 / 5 star luxury hotels.

Administered all bar functions in a fast paced environment

Mixed cocktails and created new drinks

Continually stocked bar with glasses, ice, liquor, garnishes, etc.

Carefully examined customer’s identification to ensure compliance with federal law and D.C. alcohol regulations.

Server

Demonstrated exceptional hospitality skills and outstanding customer care.

Memorized menu to assist customers with choosing appetizers, main courses, wines, desserts and other dining choices.

Accurate cash handling and order processing.

Education

Centro Escolar Intipuca High School, El Salvador

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