**************@*****.***
Kieara Simmons
SKILLS
Highly organized, responsible, out-going student that seeks a position that will utilize interpersonal and computer skills.
Education
Associate Degree, Laney College August 2019
Major: Communications Studies
GPA: 3.516
Experience
Allied Universal, Oakland -Security Guard June 2020 - PRESENT
●Demonstrated ability to perform continuous rounds throughout the entire shift.
●Known for resolving disputes and employing crisis prevention and intervention if a conflict occurs.
●Able to diffuse all confrontations in a professional manner.
●Talented in observing and reporting irregularities.
●Owing to my physical and emotional stamina, perform activities that require continuous visual and physical effort.
Oakland Zoo, Oakland-Cashier May 2019-March 2020
●Processed POS transactions, including checks, cash and credit purchases or refunds.
●Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
●Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
●Restocked, arranged and organized merchandise in front lanes to drive product sales.
●Educated customers on promotions to enhance sales.
Skills
• Proficient in Microsoft Word, Excel and PowerPoint and familiar with Microsoft Publisher.
• Adept using social media (Snapchat, FaceBook, Pinterest) for information and event promotion.
• Excellent interpersonal communication skills in person, in writing, and via technology.