Assistant Pharmacy
Resume:
HETAL PUROHIT
Calgary Canada
*******.*****@*****.***
Professional Summary
Profound and dynamic Pharmacy Assistant with progressive and strong experiences of customer service who is completed Pharmacy Assistant program in SAIT and eager to provide quality, patient-centered care in a pharmacy.
Independent, reliable, and adaptive team player with the ability to work with a wide variety of people, comply with a demanding work schedule and follow directions accurately.
Proficiency in using KROLL software and MS Office programs
Excellence in gathering information, statistics regarding prescription and refills, organizing tasks and maintaining important records with taking care of patient’s confidentiality and ethical standards
Strong ability to detect problems and resolve them with good communication skills.
Experience in stock pricing and shelving, Compounding creams and liquids
Work Experience
Pharmacy Assistant (Practicum) Present
Safeway, Calgary, Canada
Assisted pharmacists with greeting patients, receiving prescriptions, data entry, billing, filling,
dispensing at pick up.
Packaging and managing all blister patients on a daily, weekly, and monthly basis.
Providing operational support by demonstrating accurate pharmaceutical calculation and cashiering transactions via cash, cards and manual third party
Preparing creams and liquid and reconstitute liquid antibiotics
Assisting with clerical duties including fax, receiving supplies, and stocking shelves
Processing, adjudicating, dispending, and filling prescription via KROLL Software
Cashier/ Supervisor 02/2019 – Present
Safeway, Calgary, Canada
Reporting to the Head Supervisor and responsible for ensuring exceptional customer service and professional standards in a fast-paced environment.
Serve an average of 80 customers each shift in a friendly and professionally manner
Receive payment by cash, credit cards, vouchers, or automatic debits
Issue receipts, refunds, credits or change due to customers
Promoted to front line Supervisor after 8 months
Entrust to handle office account and deposits of a night transaction
Manage team of 6 to complete front end store services on time and accurately
Receptionist (Practicum)and After School Program Facilitator 07/2019 – 03/2020
The Calgary Bridge Foundation for Youth, Canada
Performed data entry of client files and other related information
Provided administrative and clerical support like mailing, scanning, typing, copying
Exceptional customer service by appropriately answered client concerns, forwarded messages, and confirmed appointments
Formulated and maintained confidential reports, records, and files
Prepared meeting agenda, and transcribed meeting minutes
Receptionist (Volunteer) 04/ 2018 – 03/2019
Kerby Center, Calgary, Canada
Assisted to 15 to 20 clients and coordinated meeting with the right department assistance as scheduled
Carried out administrative duties such as filing, typing, copying, binding, scanning
Communicated and answered 10 to 15 customers on telephones, responded 15 to 20 voice messages and booked 8 to 10 appointments on the phone or in person
Assisted and guided customers in resolving their issues
Wellness Assistant/ Receptionist (Volunteer) 09/2017 – 04/2018
Kerby Wellness Center, Calgary, Canada
Greeted 5 to 8 customers at reception and explained services with ensuring they are facilitated in services as required.
Answered 10 to 15 telephones, responding 8 to 10 voice messages
Scheduled client’s appointment and confirmed appointments
Sterilized and autoclaved foot care instrument to provide hygiene treatment to our consumers
Education and Training
Pharmacy Assistant Certification 2021
Southern Alberta Institute of Technology (SAIT), Calgary, AB
Key Concepts:
Order Processing
Compounding and Inventory Management
Body System and Pharmaceutical Implications
Professional Standards and Ethics
Employment Training for Professional Immigrant
Women with Diverse Skills 2019
Calgary Immigrant Women’s Association, Calgary, AB
Post-Graduation Diploma in Medical Laboratory Technology 2003
Technical Education Board, Gujarat, India
Bachelor of Science in Microbiology 2002
North Gujarat University, Patan, India
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