Xu Zeng

Education

Georgia Institute of Technology

Master of Science, Digital Media

Aug 2018 – Dec 2021

Carnegie Mellon University

Visiting Student, HCI

Aug 2017 – Aug 2018

Texas A&M University

Master of Science

Computer Science

Aug 2013 – Dec 2015

School of Visual Arts

Continuing Education

Graphic Design

Interaction Design

Jun 2019 - Aug 2019

Portfolio www.xuzeng.me

Email adkc6x@r.postjobfree.com

Phone 979-***-****

Volunteer

Atlanta Pride

Others

Do not need Visa sponsorship

Willing to relocate

Experience

BuzzFeed Internal Tool Product Design Intern Jun - Aug 2019

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Designed the experience of machine learning-enabled Comment Moderation Tool to help community moderators work more efficiently. Responsible for problem definition, user research, information architecture. wireframe, visual design, interactive prototype.

U.S.Bank Payment Platform UX Design Intern Jan - May 2019

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Designed partial payment, service fee manual payment, customer feedback and upselling features for cardholders and merchants. Lead the end-to-end design process of user research, wireframe, interaction design, visual design, and usability test. Wish Consumer Shopping App Product Design Intern Jan - May 2020

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Designed experiences for preorder, promotion, notification, trust-building, branded product, customer support, local pick-up, track shipping, etc. The notification incentive project increased the turn-on rate by 10%. Initiated accessibility and inclusion to the whole design team. Created an accessibility design guideline document for the consumer mobile team. Delivered 10 projects, partnered with 5 product managers. Facebook Ads and Business Platform Product Design Intern Jun - Aug 2020

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Worked on account privacy settings to build valuable connections between 3rd party businesses and FB users.

Designed, prototyped, tested, and delivered solid design solutions. Designed 2 solutions for long term goals at the system level. Collaborated with 3 cross-functional teams.

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Adaptive UI (machine learning)

IoT Presence, Sensing, and Awareness in the Home (IoT) Unconventional Embodiments of Alexa (voice interface) Robot Re-embodiment (human-robot interaction)

Carnegie Mellon University HCI Institute Research Assistant Oct 2017 - Aug 2018

Advised by prof. John Zimmerman and prof. Jodi Forlizzi, I did 4 interaction design research projects in the area of interaction with intelligent systems. Skills

Design visual design, interaction design, rapid prototyping, product design, user centered design, motion design, responsive design, data visualization, sketch, wireframe, agile

Research usability test, competitive analysis, heuristic evaluation, contextual inquiry, survey, observation, interview, user journey map, affinity diagramming, A/B test, personas, stakeholder maps, task analysis, participatory design, secondary research

Software Figma, Sketch, Adobe Creative Suite, Principle, InVision, Framer, Zeplin, Balsamiq, UserTesting, Tableau, Unity

Programming C, C++, Java, Python, HTML, CSS, Javascript, SQL Others problem solving, verbal and written communication, logic analysis, cross-functional team collaboration, strategic thinking, leadership

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