Forwarding Operations Supervisor

* * * * *

Ciby C. Joy

P. O. Box: 24939, Sharjah, UAE.

Mobile: +971-**-*******, +971-*-*******

Email: adkc6v@r.postjobfree.com

Profile

Proven performer with successful operational and sales skills in Cargo operations with 17+ years of UAE work experience.

Masters in Logistics Management combined with thorough knowledge of freight forwarding concepts having operational experience in electronic data interchange cargo software. Well experienced in dealing effectively and independently all levels of cargo business. Good communication and interpersonal skills.

Expertise

Management and supervision of cargo operations

Existing and new client relationship management

Proper cargo documentation and standard operating procedures for shipments Thorough knowledge of UAE customs rules and regulations Maintain Data and client billings

Manage flexible loading / offloading operations

Plans and schedule to maintain a uniform workload

Business relation with airport management, customs, and other stakeholders Company systems, management reports

Experience

DHL Global Forwarding (DANZAS AEI), DWC, UAE

The company is one of the leaders in the field of Logistics and Freight forwarding.

Joined in December 2003 and grew in position to manage the Sharjah Operations as Operations Supervisor and reporting to Operations Manager, Dubai. Currently working in DWC AFR, Domestic trucking Department. Key responsibilities and accomplishments:

Manage, supervise the overall proper functioning of the Sharjah & DWC Operations Meet Client regularly, analyze their needs to generate business opportunities Generate and proper documentation of all inbound and outbound shipments Process of shipments in an accurate and timely manner Regular follow up with clients and air carriers

Client billing and ensure maintenance of accurate costs and profits Warehouse management.

Handling valuable shipments from corporates such as Nokia, Samsung, and Huawei etc. Transit documents and customs clearances for all Air, Sea, and Land Shipments Coordinating activities with customers on key milestones (departure, arrival, customs clearance, PODs, etc.)

Monthly Management report for review

Dealing with UAE customs rules and regulations

“Best User Certificate” holder in Air Logis

Forwarding Operations Supervisor

2 P a g e

Versailles Hotel, Dubai, UAE

The hotel is a prominent star hotel based in Dubai, UAE Worked as Accountant from December 2002 to November 2003 Key responsibilities:

Prepared and Maintained Accounts books such as Cash book, Vouchers Maintained bank account and audit of accounts in preparation of profit and loss, balance sheet statements

R. K Relan & Co., New Delhi, India, A Chartered Accountant firm Worked as Auditor from June 2001 to June 2002

Key responsibilities:

Auditing account books of multinational company and nationalized banks Inspection of balance sheet, and other accounts

Academics

MBA in Logistics Management (2010); National Institute of Management, India Master of Commerce (2008); Annamalai University, India Bachelor of Commerce (2000); Mahatma Gandhi University, India Pre-Degree (1997); Mahatma Gandhi University, India Certificates in Cargo Management

Level 2 Award in Leadership and Team Skills

Air Logis from DHL Global Forwarding

Post Graduate Diploma in Computer Application, (PGDCA) Envirotainer technical training Certificate

Airfreight Product Definition

Airfreight Industry Introduction Course

Airfreight Tools for Sales Introduction to Logis Air (V2) Transportation of Dangerous goods

DPDHL information Security course

Personal Details

Date of birth : 28th March 1978

Nationality & Passport No. : Indian & P 2856133

Marital Status : Married

Gender : Male

Driving License : UAE and Indian

Language Proficiency : Can read, write, and speak English, Hindi, and Malayalam Computer Knowledge

Latest MS Office, Internet, Well versed in MS Outlook Cargo Operations related software like Cargowise, Air Logis V2

Contact this candidate