Sales Service

PREETHAM SHETTY

AECS Layout, Singasandra, Bangalore

Contact NO. :748-***-**** Email : *************@*****.*** OBJECTIVE:

To have a growth oriented and challenging career, where I can contribute my knowledge and skills to the organization and enhance my experience through continuous learning and teamwork. PROFESSIONAL WORK EXPERIENCE :

ASHA MATERIAL HANDLING (Authorized dealer of Godrej and Boyce.mfg.ltd) SERVICE MANAGER AND AFTER-MARKET SALES

Carrying out supervisions, call monitoring, disciplining and reviewing all service engineers.

Handling After-market sales[Oils, Lubricants, Genuine spares, Battery, Tyres of Material Handling Equipment ]

Reaching the monthly target by doing After-market sales.

Enquiry generation, Quotation follow-up(spares).

AMC and CMC contract handling and renewal

Schedules the work of subordinates, assigning tasks, responding to associates questions and assists with resolving problems.

SALES ENGINEER (Genuine spares and Machinery)

Formulated business strategies and coordinated operations and helps in the business development.

Cold Calls, Enquiry Generation, Application Study, Quotations Sharing, Follow Up, Negotiation, Finalizing the Order, Post sales work.

Warranty registration, Warranty claiming, Payment follow-up.

Explaining the Technical Service Bulletin to the Service Engineers in every month.

Reaching the target in every quarter.

Handle inbound and outbound calls and provide support for the customers related to purchase order enquiry as customer technical support.

Formulated, analyzed and delivered reports on support metrics to management(OEM). SKILL SET:

Technical & Behavioral Skills

- Customer relationship management

- Problem Solving and trouble shooting

- Interpersonal Skills

Software Skills

- Sales Force Dot Com – CRM

- Microsoft Excel

- CAD

- CAMD

- ANSYS

MAIN PROJECT:

Project title : Mechanical characteristics of Aluminum 7075 reinforced metal matrix composites Description : The project aimed at determine various strength, wear, hardness test for Mechanical Characterization of AL7075-WC Reinforcement metal matrix Composite with different Composition of tungsten carbide.

EDUCATIONAL PROFILE:

Degree - Bachelors of Mechanical Engineering

KLS VDIT Haliyal, VTU Belgaum, Karnataka

Year : 2019

Final Grade: 7.01 CGPA(out of 10)

12th

- Pre University College

Viveka PU college,Kota,Udupi, Karnataka

Year : 2014

Final Grade: 76%

10th

- Pre University College

Sevasangam Vidya Kendra Tekkatte,Kundapura

Year : 2012

Final Grade: 80.32%

TRANING AND CERTIFICATION:

I completed my service management training at Godrej & Boyce mfg. Mumbai PERSONAL STRENGTHS:

I am a very good listener and can handle the situation hardly, flexible, time management, fast responder, ability to cope with failure and learn from mistakes. PROFESSIONAL SYNOPSIS:

Dynamic professional with a one and eight months experience in renowned organization with extensive multi-functional exposure in Service management, After-market sales, Machinery sales, Customer technical support.

PERSONAL DETAILS:

Date of birth : 15-01-1997

Marital status : Single

Nationality : Indian

Known Languages : English, Kannada, Hindi, Tulu

Hobby

Permanent address

: Reading, playing cricket, story writing, acting and directing

: Sri Durga Kripa, Kadinabettu kelamane, Korgi, Kundapur DECLARATION:

I hereby declare that the information given above is true as per my knowledge. Date:

Place : Bangalore

PREETHAM SHETTY

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