RN

Courtney G. Blount

**** ******** ***** **********, ** 22191 803-***-****

*********@*****.***

Seeking a position in the capacity of:

REGISTERED NURSE/CASE MANAGER

·Offers a Bachelor of Science degree in Nursing, leadership experience, valuable acute care setting experience, outpatient clinical experience, and telehealth triage experience

·Analytical and detail oriented with strong work ethic skills

·Maintains excellent interpersonal communication, time management, and problem resolution skills

Relevant Experience

Carenet Healthcare San Antonio, TX January 2019-Present

RN Care Advisor- Remote

As a RN Care Advisor, provides telehealth and virtual care clinical triage assessments, health education, and other services to diverse populations of patients and health plan members. RN uses evidence-based protocols and individual care approach to guide patients via video, phone, chat, and other channels to cost-effective care, coach them to improved wellness, and educate them about their healthcare resources and costs. RN communicates with organization’s clients as needed and other team members verbally and digitally, monitors performance with dashboard metrics, participates in coaching sessions to improve performance, and documents all patient/member interactions via management software.

Virginia Hospital Center Physician Alexandria, VA June 2017-January 2019

Group Primary Care-Triage Nurse

As a Triage Nurse, reviews medical records and test results prior to physician; ensures all reports are on file and available, highlights abnormal results or other pertinent information for physician review. Triages patient phone calls effectively; follows up on calls per procedure, promptly notifies provider according to established guidelines. Promptly handles all requests for medication refills, orders, or nursing home authorizations and ensures accurate and complete documentation in medical record. Accesses radiology and/or lab results online, assesses messages and notifies provider of results. Documents accurately and thoroughly in medical record. Navigates clinical programs and interfaces with clinical programs. Independently makes corrections and resolves problems, and reports to Practice Administrator. Assists with scheduling urgent appointments according to department guidelines. Provides leadership, supervision, coaching, and guidance to Medical Assistant staff. Maintains standards of quality within the department. Includes staff in establishing unit goals. Shares accountability with staff for meeting goals. Establishes consistent and effective inter- and intra-department communication standards. Promotes staff morale. Holds self and staff accountable to the policies, procedures, and standards of Federal, State, Local and other governing agencies, as well as that of the hospital and department.

Chamberlain College of Nursing Arlington, VA May 2013-June 2017

Clinical Learning Lab Specialist

As a Clinical Learning Lab Specialist, supports all clinical learning lab and simulated patient care learning experiences for Chamberlain campus and web-based students by assisting deans, assistant deans, program/course coordinators, faculty, and students with appropriate resources to successfully complete evidence-based learning opportunities in simulated patient care environment.

Virginia Heart Cardiovascular Group Northern VA April 2011-April 2013

Staff RN

As an RN in a cardiology office setting, provides care to patients with stable cardiac conditions. Performs variety of tasks under supervision of physician including cardiac stress testing, ambulatory cardiac monitoring, anti-coagulation management and cardiac medication compliance. Holds current ACLS/BLS certification.

Virginia Hospital Center Arlington, VA August 2009-April 2011

Staff RN/Charge Nurse

As an RN on its newly organized IMC unit, provided care to patients with cardiac and respiratory centered complications. Proficient in telemetry monitoring and providing care of the patient requiring ventilatory support in an acute care setting. Performed as charge nurse with experience in patient assignments, staffing assignments, delegating tasks to benefit flow of unit, and overall leadership of fellow RN/LPNs and PCA/CNAs. Managed clinical situations and worked under direct and indirect supervision of Patient Care Director.

Palmetto Health Baptist Hospital Columbia, SC February 2008-July 2009

Permanent Shift RN

As an RN on the Progressive Care Unit, provided care to patients before and after cardiac procedures and diagnostic testing. Displayed proficiency in telemetry monitoring. Provided direct and indirect nursing care to assigned patient load. Worked under the direct supervision of the Nurse Manager but proved independent in the application of nursing knowledge and skills.

Education

·University of South Carolina Upstate Spartanburg, SC

Bachelor of Science Degree in Nursing, May 2007

·Fairfield Central High School, Winnsboro, SC

High School Diploma, May 2003

References available upon request

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