Service Representative Customer
Resume:
OJIMBA, JOY CHIZOBA
Contact Address: No ** Osemene Street, Mafuluku, Oshodi. Lagos
Mobile No: 070********
E-mail address: **************@*****.*** ATTRIBUTES
Ability to thrive in a dynamic and fast-paced work environment, strong passion for excellence, Attention to details, customer oriented, ability to multi task, good communication skills, hardworking, team player, ability to work with little or no supervision, confident, intelligent and God fearing.
LANGUAGE PROFICIENCY:
English – very fluent Igbo –Fluent
PERSONAL DATA
Date of Birth: 13th March 1993
Nationality: Nigerian
State of Origin: Imo State
Marital Status: Married
Sex: Female
EDUCATIONAL INSTITUTIONS ATTENDED AND QUALIFICATIONS OBTAINED WITH DATES:
ABIA STATE POLYTECHNIC, ABA
(2011 – 2016) HND. Public Administration (DISTINCTION)
SACRED HEART SECONDARY SCHOOL, SAPELE
(2005 – 2010) Senior Secondary School Certificate
PROFESSIONAL CERTIFICATES OBTAINED WITH DATES
1. CUSTOMER SERVICE & RELATIONSHIP MANAGEMENT (CSRM)
(2018)
2. HUMAN RESOURCES MANAGEMENT (HRM)
(2018)
WORK EXPERIENCE
DATUM ENERGY SERVICES LTD, LAGOS
2019 to Date
POST: Customer Service Representative
Functions:
Acts as an Interface between the Management and the Clients
Handles managerial correspondences on behalf of the organization
Provide administrative and office management support.
Assumption of secretarial role during meetings
Handled customer-relations and procurement.
Analytical review/computation, negotiation and monitoring of service contracts/charges as well as major purchases / leases
Oversees the running and execution of the managerial/administrative duties.
Responsible for client relations and technical query handling
Proper file electronic documentation / review
Review personnel records ensuring completeness, accuracy, and timeliness.
REFEREES:
Mr. Chimezie Osuji
Zenith Bank Plc,
Lagos State,
Contact this candidate