Administrative Assistant Customet Service Representative
Resume:
Neva Summerson
Customer service representative
Aurora, CO 80017
***********@*****.***
Customer Service Rep/Admin Assistant
Desired Job Types
Full-time, Contract
Employment Eligibility
Tell us more about yourself
Are you willing to undergo a background check, in accordance with local law/regulations? Yes How many years of Estimating experience do you have? 20+ Authorized to work in the US for any employer
Work Experience
Customer Contact Specialist
Bright Horizons Family Solutions - Broomfield, CO
July 2018 to Present
First line of contact for parents looking for emergency backup child care. I work for the persons in the UK requiring the ability to understand diverse language issues, ie accents, terminology and spellings of names. Must meet the time constraint requirements of parents. Meet several internal metrics with regard to amount of time per call, amount of time on after call, number of confirmations. Documentation complete and thorough. Sales Associate
Katzke Paper - Denver, CO
October 2017 to April 2018
customer assistance ordering via telephone as well as faxed.texted orders. I was very good at dealing with customers who had some issues with English. I was patient and listened to what they were saying. Education
High school or equivalent
Northglenn High School - Northgkenn
September 1969 to May 1973
Skills
• SAP, Microsoft office, excel, word, 10-key, most office machines (10+ years)
• Childcare
• Accounts Receivable
• Data Entry
• Accounting
• Administrative Experience
• Typing
• Microsoft Outlook
• Accounts Payable
• Phone Etiquette
• Order Entry
• Office Management
• Military Experience
• Clerical Experience
Military Service
Branch: USAF
Service Country: United States
Rank: E3
November 1973 to April 1976
Administrative Assistant
Certifications and Licenses
Certificate of Completion - Administrative Assistant February 1974 to Present
USAF Tech School Keesler AFB Bilixi MS
Secret Clearance
Additional Information
learned more about myself and my abilities to work with difficult people in difficult situations.
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