Assistant Manager

NUREYA A. MILLER

**** * ******* ****** 219-***-****.

Chicago, IL 60614 ***.******@*****.***

EDUCATION

Indiana University Bloomington, Indiana

Bachelor of Science in Applied Health Science

Major: Human Development & Family Studies, Expected May 2021 Supporting coursework in Human Resources Management Munster High School Munster, Indiana

Core 40 Diploma, 2016

American Heart Association CPR/AED Certified

PROFESSIONAL EXPERIENCE

Lead Toddler Teacher / Director, L&L Academy & Preschool Chicago, IL, Jul. 2020 – Current

• Oversee the daily operations of the center

• Manage staff in collaboration with the Executive Directors

• Successfully train and lead newly hired assistant teachers

• Manage financial transactions, maintain accurate timecard records and prepare payroll

• Delivered creative and interactive activities to an average of 5-10 students Assistant Training Associate, Customer Service Coordinator, Bapu Fresh Tea House Bloomington, IN, Aug. 2018 – Mar. 2020

• Recruit, train and develop staff in the daily functions and tasks to ensure consistency and customer satisfaction

• Responsible for knowledge and completion of cash office operational functions

• Promoted within the first year of employment

Unit Director Intern, Crestmont Boys & Girls Club of Bloomington Bloomington, IN, Nov. 2017 – May 2018

• Fostered a sense of community, assist in crisis, and provided a stable role-model throughout programs

• Coordinated with staff and parents to address club-member’s healthcare and social needs

• Collected and tracked behavioral data related to client goals (trained in HIPAA)

• Worked with families in a respectful, sensitive manner recognizing individual family preferences and cultural background

Sales Lead, Francesca’s Collections

Schererville, IN, May 2017 – Aug. 2017

• Performed, supported and supervised boutique opening and closing procedures including bank deposits and securing the boutique

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• Acted as a liaison between the Boutique Team Leader, Assistant Boutique Team Leader and the Boutique Team by using effective communication skills

• Established open, candid and trusting professional relationships with their team members VOLUNTEER EXPERIENCE

ReStore Customer Ambassador/Volunteer, Habitat for Humanity Bloomington, IN, Jan. 2020 – Mar. 2020

• Provided point of sale support to staff at high-volume non-profit charity.

• Work closely with the Family Services Manager and assisted in all family services functions, including family selection, family education and support, and research and data collection.

• Demonstrated proficiency in community planning and organizing. Volunteer, Jill’s House Assisted Living

Bloomington, IN, Aug. 2019 – Nov. 2019

• Assisted lead caregiver in daily activities

• Worked directly with seniors

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