Technical Customer Service

Location:

Posted:

February 19, 2021

LOVEPREET

SINGH

LOVEPREET.SINGH**@OUTLOO

K.COM

HTTPS://WWW.LINKEDIN.COM/I

N/LOVEPREET223/

SKILLS

Programming Languages (Java,

Python, Html, .Net, etc.)

Microsoft Office

Different software (security, mail, file

management)

Running Servers

Networking

EXPERIENCE

TECHNICAL CUSTOMER SERVICE / JAPG COMPUTERS

Jul 2015 – Aug 2017 / Feb 2020 – Dec 2020

Installing different (Windows, Linux) OS for clients. Troubleshooting and finding solutions.

Setting up private networks and configuring firewalls. Provide training to newcomers.

SECURITY GUARD / FORCE 1 SECURITY SERVICES,

NEPTUNE SECURITY SERVICES

Oct 2018 – Nov 2019

Dealt with clients and answered any questions or complaints telephonic or face to face.

Secure premises and personnel by patrolling property and monitoring surveillance equipment.

CUSTOMER SERVICE & COOK / A & W

Feb 2018 – Jul 2018

Participated in activities designed to improve customer satisfaction and business performance.

Discussions with Managers and Supervisors on how to improve customer satisfaction.

EDUCATION

COMPUTER SYSTEM TECHNICIAN – SOFTWARE

SUPPORT / APRIL 2019

Mohawk College

GPA - 85.16% with Honors

Built programs in various languages Python, Java, .Net (Windows Form, Console App, ASP), PHP.

Received 75%+ in Business Fundamentals for IT, Entrepreneurship in Today’s World & Project Management for IT.