Sales Representative Service
Resume:
Keila Cithlali Villarreal
*********.*****@*****.***
I want to obtain a position where I can utilize my skills in a professional setting.
PROFESSIONAL EXPERIENCE
SallyportGlobal- Task force safety (Kuwait)
February 28, 2020 to August 1 2020
Track movement of personnel in other countries (Syria, Jordan, Iraq, Afghanistan, Qatar and A&E)
Create a Master Roster
Update the share point
Process inbound and outbound employees
Mail equipment when needed in the other countries (track equipment)
Track visa 18 process and provide employees with the documents required to obtain it
Assist employees with their required training
Daily and weekly accountability reports for personnel in Syria, Iraq, Kuwait, Qatar, Jordan, and UAE
Create and update accommodation roster for all employees in all locations
Analyze data
Request travel for employees changing locations, going on R&R, medical leave or Demobbing
Assist employees with their payroll issues or any assistance they need setting up their profiles with the company including email
Assist employees with required online training
File personnel documents, Work via email and via phone
Create packets for UK personnel with necessary documents for badging to access the military base
Fill out form DD 1172 send it to higher ups and submit it to DEERS
Keep track of personnel processing through CRC
Tatitlek CRC Battalion S-3 Operations Reservations -Task Force Viper
July 27 2019 to February 27 2020
Mobcop database
CRC management database
Edit revise and create data sheets in excel
Analyze Data
Attend flight operations
Work via phone and email
Create revise and review IOPs
Create reservation for all personnel processing through CRC (soldiers, civilians and contractors)
Customer Service
Work with B Co. and A Co.
Tatitlek CRC Charlie company operations support/Transportation
April 20 2019 to July 26 2019
Schedule appointments for redeployers (people coming back from overseas)
Coordinate travel for soldiers to their home of record
Input soldiers of active, national guard and reserve component into WIAS Tracking system arriving them and departing them from CRC
Input contractors into JAMMS system arriving them and departing them from CRC
Customer service, phone calls, via e-mail
Create packets for soldiers ready to Demob
Schedule appointments for soldiers to attend S1 demobilize process
Request LMARs for the record of each soldier
Attend flight briefs and provide each personnel with packets to start the process to demobilize or mobilize
Input soldiers into E-milpo system to allow then to process through medical
Create tracker rosters in excel to book flights and appointments
Book flights for soldiers -itineraries
Be familiar with the line of accounting mob orders, Temporary change of station orders, pcs orders and co-ados orders
Be familiar with DTS and CBA
Tatitlek S1 PAII (ADMIN)
May 26 2018 to April 19 2019
Access soldiers Files in I-Perms MOBCOP and DAMPS system
Cut TCS orders for soldiers who are mobbing out and Amend them if necessary
Request/book flights for service members who are Demobing and mobbing
Work with CRC DEMOB and MOB units
Verify 1st Army orders through Damps-U
Making rosters in Excel, data entry, edit and revise
Answering and sending emails to resolve any issues or answer questions from other commands
Attend flights to scan in/out the soldiers
Organizing files and Alphabetizing them
Work with different UIC’s and Operations
File Records of all the documents processed
Book Port calls for soldiers who are deploying
Submitting tickets through Damps to resolve any issues with the soldier’s orders
Extending Orders if necessary
Communicate personnel via telephone and electronic email with different installations or government agencies to resolve discrepancies on soldiers’ records
Communicate with Africom, Eucom, Centcom and Northcom via email or through phone
Create early refrad orders for soldiers who are coming back early from deployment
Assist Reserve and National Guard Units who are Active
Brief soldiers on the process and documents required for the transition
Tatitlek (Transition Assistant)
October 11 2017 to May 25 2018
Upload unit packets to the system Transproc
Filing CRC and Unit packets
Processing units, CRC and individuals
Be familiar with operation enduring freedom(spartan shield), operation inherent resolve, Kosovo force (Kfor) amongst others
Create DD214s
Verify documents through iperms
Make sure the DD214 had the proper awards by regulations.
Attend to Teleconferences/represent my section and assist unit with information needed to DEMOB.
Verifying awards according to AR600_8_22 and documents for authentication
Works with MOB, CO-ADOS, AT, PCS and TCS orders
Create templates on excel to calculate active/inactive time for a service member.
Look for Details and or discrepancies.
Mail out all the correct member DD214s to the VA.
Know the regulations for Overseas Ribbon, Global War on Terrorism Service Medal, Good Army Conduct Medal, Army Achievement Medal, Army Commendation Medal, Bronze Star Medal, Medal of honor, Meritorious Service Medal, Armed Forces Reserve Medal, National Defense Service Medal, Afghanistan Campaign Medal, Iraq Campaign Medal, Kosovo Campaign Medal, Joint Service Commendation Medal, Amongst other awards.
Tatitlek Deers Rapids Clerk PAI
January 17 2017 to October 10 2017
Id card support for Service members, contractors, Civilians and foreign Affiliates
Biometric verification
Issue CACS, Retired IDs and dependent IDs
Revise documents for authentication
Edit records and files
Resolve any issues with the equipment (troubleshoot)
Check for VPN and internet connections
Add Dependents or remove them
Remove soldiers from AD component when demobing and issuing a TA-180 (Tricare Benefit card)
Calls to DMDC when needed technical support
Make weekly card reports for budget reasons
Daily accountability for cards
Prepare Purchase orders for new equipment needed (printers, scanners, cameras ect)
Track the orders to make sure we got someone in the office to receive them
Scan documents into the system, recognize authentication of official documents
Extend service members according to their orders
Verify eligibility for Tri care benefits for service members and dependents
Tatitlek (Billeting)
January 5 2015 to January 16 2017
Operates industrial equipment to clean rugs, drapes, etc.
Performs routine maintenance of equipment.
Cleans, and dusts assigned areas and emptied trash.
Washes walls, windows, blinds, and ceiling fixtures using ladders.
Moves heavy furniture.
Maintains stock of room and cleaning supplies to perform assigned duties.
Cleans rooms, corridors, stairways, and other areas.
Sweeps, mops, vacuums, scrubs, strips and polishes using light and heavy duty powered
United Freedom Associates
February 7 2014 to November 30 2014
Supervised a team of Kitchen Porters
Wrote and implemented the Kitchen Porter Rota
Met suppliers on arrivals and receiving all daily deliveries
Keep data of monthly budget
Daily Accountability of soldiers
Overseen all Back of house areas
Trained the team in all aspects of Health and Safety and COSHH
Overseen the seamless running of service
Cleaned kitchen and conducted linen services
Assist soldiers with the maintenance of keeping the DEFAC clean and safe
ResCare/Edu care,
March 23 2013 to July 30 2013
Provided care for people with intellectual disabilities.
Handled and give out patients’ medication on schedule.
Prepared meals for patients.
Housekeeping made their home a safe zone.
Provided transportation to medical appointments.
Conducted minor maintenance on patient’s residence.
Checked the water temperature and keep records of any change
Self-help: Fix broken handles, doorknobs, chairs, beds, etc.
Order any broken items in the house that I could not fix
Vector Marketing, Sales Representative,
June 20 2012 to December 1 2012
Scheduled appointments to sell and demonstrate the operations of kitchen appliances.
Ensured the customers were satisfied with their purchase and quality of their merchandise.
Made sure all of customers questions were answered.
Attended conferences nationwide to improve marketing skills.
Data Entry for the sales of the month gain/loss
Format percentages in excel
CERTIFICATIONS/AWARDS
Employee of the month (March 2015) Tatitlek
Employee of the first Quarter 2015, Tatitlek
Antiterrorism level I
Thumb drive awareness training course
Army G3 Computer Security Training
Phishing Awareness
Annual DOD cyber awareness
Inside Threat awareness
Scan Operator
Field Operator
Authorization Official
Counterintelligence awareness and security
Opsec
Computer Technology Certificate
Education:
•NMSU, Las Cruces New Mexico, (Cyber Security) Grad date: Dec 2021
Current GPA: 3.1
Computer Technology Certificate-December 11, 2020
•Chaparral High School, Chaparral New Mexico, August 2009 to May 2013
•High School diploma, May 2013
TestOut PC Pro Certification
Courses:
Linux Server
PC Maintenance & Repair
Linux Operating System
Database Design
Networking
Windows workstation
Computer Science
Python
Cryptography
Routing and Switching
SKILLS AND CREDENTIALS
Bilingual, Fluent in both English and Spanish
Microsoft Office (Microsoft Word)
Multiple office databases
Adobe Acrobat DC
Microsoft Excel, Microsoft PowerPoint, Microsoft Access
Excellent Time Management
Excellent organizational skills
Command Prompt
Public Speaking
Linux operating system
HTML, JavaScript, Python
Putty and Wireshark
Reliable Transportation/ Valid Driver's License
Rapids system
Configuration of network
Troubleshoot hardware and software
Wias tracking system
Jamms
Transproc system
Flexibility and adapt easily to any environment
Training skills
MOB COP (DAMPS and DAMPS-U) system
I-PERMS system
Active SECRET CLEARANCE
Qatar Visa
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