ILYA SHUSTIN ***** Martella Ave Boca Raton, FL ***33

DIRECTOR, SOFTWARE QUALITY ASSURANCE adkbnd@r.postjobfree.com / 646-***-**** SUMMARY OF QUALIFICATIONS

• Quality Assurance professional with expertise in web applications as well as client server applications, with over 15 years of experience developing and leading Quality Assurance programs and teams. Detail-oriented with strong leadership and organizational skills.

• Broad expertise in software development life cycle and the agile methodology, testing product sets using both manual and automated test frameworks, provide feedback on product requirements, architectural design, and functional specifications.

• Proven track record creating, developing and leading strong in-house and distributed teams.

• Excellent project management and communication skills. Superb analytical and problem-solving ability. Strong theoretical and practical knowledge of QA methodologies, testing tools and techniques. Intimate knowledge of web production, design and content issues. Working knowledge of automated testing tools. EDUCATION: Long Island University, NY

Accounting / Information Technology Jan.1993 - May 1996 Ashford University

Business Administration June 2011 - March 2013

LANGUAGES: .NET/Silverlight, HTML5, Visual Basic, SQL, HTML/DHTML, XML, Java Script, React Native, Angular. HARDWARE: PC Compatible Systems, Macintosh Systems, Linux Servers. SOFTWARE / TESTING TOOLS:

• Testing tools – Telerik Test Studio, Selenium / Web Driver, Load Runner/Virtual User Generator, JMeter, qTest, WebLoad, Quick Test Pro (QTP). Test Complete (For Silverlight, Flash/Flex testing), Quality Center, Microsoft Test Manager, qTest, Mobile testing

– Telerik Test Studio, Selenium / Appium, Device Anywhere, Cross Browser Tester. Service /WCF Testing – WCF Storm, WCF Test Client and MS.

• Databases - MS SQL, Oracle, Postgres, Mongo

• Bug tracking – HP Quality Center, qTest, Bug Aware, Bugzilla, Clear Quest, Share Point and JIRA CERTIFICATIONS: CSME ITIL certified.

PROFESSIONAL EXPERIENCE

Confirmation / Thomson Reuters, Delray Beach, FL – Director, Software Quality Assurance / Software Development Manager. Nov 2018 – December 2020

• Led a 5 team Software Quality Assurance and Development organization (in house and distributed teams, comprised of 23+ personnel).

• Direct oversight over all SQA, development, documentation, prioritization, troubleshooting of bugs/issues and resolutions

• Provide timely and meaningful feedback to product, engineering, and operational teams and all other stakeholders.

• Introduced and implemented a test automation framework utilizing Selenium WebDriver, Python, POM Framework, RadView WebLoad (Performance Testing) and CI/CD utilizing Jenkins.

• Identify and mitigate risk associated with the project, timelines and requirements. Determine post-release test needs

• Implement and drive performance testing to measure and improve the overall application performance.

• Develop and execute test plans for client server and cloud (SaaS) solutions and address functional, integration, regression and automation testing.

• Manage all QA efforts, products, applications, processes and tools.

• Own and drive operational excellence, accountability and continuous improvements in software.

• Evangelize new testing methodologies, best practices and tools with goals to continuously improve test coverage through both manual and automated processes Proactively manage discovery and ongoing regression testing of in-development features, taking ownership of issues and driving them to resolution.

• Own end-to-end planning and execution of QA and Development teams as well as facilitate cross functional release readiness and go/no go meetings

• Supervise the work of team leads, junior, mid-level and senior Software Quality Assurance analysts and automation engineers.

• Handle the tasks of introducing, implementing, developing and maintaining quality system policies.

• Responsible for overseeing functional, integration, regression and performance testing activities for multiple projects.

• Track metrics around releases (success metrics, bugs, customer support incidents, etc.)

• Track and report on operational metrics.

• Responsible for the creation and management of test documentation and system test plans.

• Work with Product Management teams and individual team leaders to improve products from the quality perspective and make sure the testing and development is streamlined in correlation with client requirements.

• Review and provide feedback on product requirements, architectural design, and functional specifications.

• Remedy technical bottlenecks within development teams

• Communicate all team dependencies.

• Determine which teams can take on priority work with input of product owner(s)

• Ensure all teams have the proper resources and are fully staffed, lead hiring if not.

• Remedy team member skill gaps (Developers and QA)

• Work across multiple teams to achieve quality service level objectives.

• Direct oversight over hiring, mentoring, disciplining, setting measurable goals and annual performance deliverables for leads and team members.

• Serve as escalation point for all team leads, technical resources and scrum masters. IBM / JM Family, Deerfield Beach, FL - Lead Tester – June 2018 – Nov 2018

• Work with business and the technology group to oversee as well as tested multiple business application projects. Ensuring high quality products are delivered on while meeting client requirements.

• Along with Quality Assurance team members, created and fielded an automation framework allowing time consuming and complex SQA tasks to be completed in a fraction of the time it previously took to complete. SATO Global Solutions, Ft Lauderdale FL - SQA Manager Sept 2015 – June 2018

• Responsible for Functional, integration, system, unit and performance testing on the SATO / Intel IoT Linux gateway and the Vision Solution suite. This solution is responsible for dispatching web socket requests and serving up content to mobile clients as well as web-based dashboards. Gateway integrates with latest prototype Intel, Impinj and Alien RFID readers and antennas. Software/Hardware Products were featured at 2016 NRF show in NYC Javits center Intel booth.

• Hands on performance testing using JMeter

• Hands on testing of customer facing software

• Create and manage test cases and test scripts.

• Managing GitHub for the software development and SQA groups

• Manage JIRA

• Manage the Sprint planning, sprint grooming and daily team standups

• Responsible for testing IoT / RFID technology and software solutions developed by SATO in combination with hardware developed by Impinj, Alien and Intel for brands like Abercrombie & Fitch, LBrands, Magic Leap, Untuck-It and Virgin Hotels.

• Work with development teams in the creation of RFID software for retail markets

• Manage all of the QA processes, policies and tools

• Supervise the work of the junior and midlevel Software Quality Assurance engineers and Software Automation engineers.

• Responsible for overseeing functional testing activities for multiple projects.

• Responsible for the creation and management of test documentation and system test plans.

• Integrating JIRA with Git Hub and qTest

• Responsible for introducing automation testing in SATO Global Solutions and bringing in Telerik Test Studio as well as Selenium as the automation test tools.

• Responsible for building the automation test team and integrating automation scripts into the software/application build process.

• Responsible for bringing in a test management tool (qTest).

• Work with Product Management team as well as Marketing teams to help improve products and streamline development in accordance with client requirements.

• Develop and execute test plans for client facing applications and address functional and regression testing.

• Manage release process and manage QA lifecycle documentation for production applications. QAiAM, Boca Raton FL. Co-Founder / Principle Tester - Jan 2014 – Dec 2016

• Handled the tasks of introducing, implementing, developing and maintaining quality system policies.

• Head multiple teams of SQA analysts and developers.

• Responsible for overseeing functional, performance and automation testing activities for multiple projects.

• Responsible for evaluating mobile testing platforms and tools used for testing across multiple mobile platforms as well as across mobile and PC browsers.

• Work with development, migration as well as business teams regarding software stability and release readiness.

• Worked with Product Management team as well as Marketing teams to improve products and streamline production in accordance with client requirements.

• Responsible for the creation and management of test documentation, technical requirements, test specifications and system test plans, integration test plans, functional and performance testing. Tyco Integrated Security, Boca Raton FL - IT Systems Specialist / SQA Manager - May 2012 – November 2013

• Head multiple teams of offshore as well as onshore QA engineers and supervised their work.

• Handled the tasks of implementing, developing and maintaining quality system policies.

• Responsible for overseeing functional, performance, automation testing activities for multiple projects.

• Develop and successfully execute test plans for every project I was involved with.

• Responsible for creating statements of work (SOW), creation of Job Requirements and Interviewing candidates.

• Responsible for evaluating mobile testing platforms and tools like Perfecto Mobile and Cross-Browser Testing used for testing across multiple mobile platforms as well as across browsers.

• Generated presentation materials and delivered presentations to customers.

• Work with development, migration as well as business teams regarding software stability and release readiness.

• Worked with Product Management team as well as Marketing teams to improve products and streamline production in accordance with client requirements.

• Helped implement agile methodology with all project teams I worked with.

• Manage release process and manage QA lifecycle documentation for production applications.

• Responsible for the creation and management of all test documents, test specifications and system test plans. Viacom, NY (MTV/ MTV2 / VH1/ Comedy Central) –SQA Manager Jan 2004 – May 2012

• Head multiple teams of offshore as well as in-house QA engineers and supervised their work 6 in-house and 10 offshore testers.)

• Handled the tasks of implementing, developing and maintaining quality system policies

• Responsible for functional, performance, automation testing activities for multiple platforms, web-based and client- server applications.

• Create training documentation related to applications being tested.

• Used Microsoft Test Manager and Quality Center to maintain all test scripts across different groups.

• Responsible for evaluating automation tools used for testing in Silverlight and Flash environments.

• Responsible for automation of Silverlight web application using TestComplete.

• Generated demonstration/presentation materials and delivered presentations at client site

• Worked with Product Management team to improve products and streamline production in accordance to with client requirements.

• Manage release process and manage lifecycle documentation for production applications.

• Tested applications using Oracle as the backend.

• Developed and provided data and quality review to senior management team.

• Built and managed Software Testing Practice within Sales Systems, supporting Plan-it (Ad sales management software).

• Trained and managed Offshore and in-house QA teams responsible for regression as well as automated testing (QTP) Test Complete as well as all load testing using Load Runner. TIAA-CREF NY. - Quality Assurance Lead. (Consultant) - Sept. 2004 – Dec. 2004

• Member of Quality Assurance team. Responsibilities include but are not limited to the testing of server and client side Internet based applications within Acceptance, Systems, and Production environments. Tested applications include Client / end-user applications such as Customer Inquiry, Transfers, WCEmail as well as Server-side applications and Databases - Web Logic, Web Objects, J2EE, Oracle and SQL, etc.

• Develop and execute test plans for Web-based products to address functional, regression, performance and stress testing. Testing tools used for testing include - Empirix E-Tester/E-Load for performance testing as well as Compuware Test Partner and Test Director for stress testing.

• Responsible for supporting other Quality Assurance teams within TIAA-CREF with the Compuware tool set.

• Work with development and migration teams regarding software stability and release readiness. Fine Point Technologies, NY. - Quality Assurance Manager - Jan.2000 – June 2004

• Responsibilities include but are not limited to the testing of server and client side (broadband & narrow band) Internet signup/connection, qualification and line testing software and hardware.

• Testing of Linux based PPPOE Software/servers.

• Networking of Linux servers/Radius servers and client-side test computers (Windows and Macintosh)

• Work with development and migration teams regarding software stability and release readiness.

• Develop and execute test plans for Windows, Macintosh and web-based products to address functional, regression, system and stress testing.

• Participated in the selection and implementation of testing tools

• Directly responsible for installation, configuration and maintenance of bug tracking software/database. References will be made available upon request.

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