Human Resources Manager Employee Relations Manager

Patricia R. Pulley

*******@*****.*** • King George, Virginia • 540-***-**** (h) • 240-***-**** (c)

Human Resources Leader

Accomplished and experienced human resources professional with a progressive and proven track record of meeting organizational HR goals related to talent management, employee relations, and performance management. Skilled in conflict resolution and the development of employee onboarding programming. Gifted in talent acquisition and policy development with a focus on providing resources that help to achieve corporate goals.

•Talent Management

•Employee Relations

•Regulatory Compliance

•Performance Management

•Benefits Administration

•Employment Law

•Onboarding Programming

•Talent Acquisition

•Policy Development

Career Experience

Human Resources Director, Institute for Public Health Innovation 2016 to 2020

Managed the organization’s talent management efforts, employee relations activities, regulatory compliance monitoring, and the development of a supportive and engaging workplace environment. Responsible for the employee benefits program and updating the compensation plan.

•Developed key strategic plans related to the identifying and researching HR issues that guided organizational thinking and direction.

•Lead the tactical implementation of strategies by establishing performance metrics for talent acquisition, staffing, employment processing, compensation, professional development, and a variety of key HR activities.

•Managed the Employee Relations functions including terminations, conflict resolution and performance matters. Conducted workplace investigations nation-wide. Represented the organization at unemployment hearings. Lead investigator of Employee Relations issues including federal, state, and local statutes.

• Ensured performance management initiatives were completed. Training and coaching strategies were the cornerstones for improved performance for the entire organization.

Human Resources Consultant, Nonprofit HR 2012 to 2015

Directed the human resources operations for two separate nonprofit organizations and oversaw all daily duties and responsibilities. Drove recruiting efforts for offices in D.C., Virginia, and Mississippi. Led all employee onboarding, benefits administration, and employee relations functions. Engaged in compliance monitoring and audit preparation to ensure organizational achievement of regulatory requirements.

Served a key strategic role in the successful selection and implementation of payroll and timekeeping systems.

Led activities that included EEO, affirmative action, learning and development, and regulatory compliance. Ensured all federal, state, and local regulations, and corporate requirements were met and properly documented. Consulted with managers regarding discipline, corrective actions, and terminations. Directed investigations of employee relations problems.

HR Consultant, National Institute for Healthy Behaviors, Inc. 2009 to 2012

Supervised all human resources functions of the organization including employee relations, employment law, performance management, talent acquisition, management and staff coaching, mentorship, and policy development. Managed the design and adoption of a revised employee handbook and monitored all HR compliance activities.

Human Resources Director, Adventist HealthCare 2005 to 2008

Guided the HR team’s operations and engaged in the oversight of all HR activities including employee relations, talent acquisition, talent management, performance management, benefits administration, and compensation management.

Instrumental in the success of the HR division during a transition due to acquisition.

Successfully delivered the adoption of a new payroll process and all critical systems in less than 90 days.

Decreased EEO complaints by 100% through effective management and consistent HR follow up to employee concerns. Assembled and managed appropriate compliance and grievance committees. Conducted workplace investigations and made appropriate recommendations.

Identified organizational need to increase employee safety measures and collaborated with senior management to implement safety planning and training for existing staff leading to a measurable decline in injuries and cost.

Additional Career Experience

Human Resources Director – Maryland Center for Youth and Family Development (1998 – 2005)

Education

Master of Science in Business and Public Administration

Southeastern University

Bachelor of Arts in Political Science

Morgan State University

Professional Training

Human Resources Management Certificate – Society for Human Resources Management

Gallup Q-12 Employee Engagement Trainer Certificate – Gallup Corporation

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