Freelance UX Designer
Resume:
Eli UX Designer Bakal Researcher
*********@*****.***
Portfolio
EXPERIENCE
d.ELI, Freelance UX Designer — Boston, MA
● Twin Birch Farm — local, organic farm in Ipswich, MA
■ Launched an online presence for new organic farm upstart to create a distribution channel for harvested produce and create a community of farm followers (future customers).
■ Created workflow to post new produce and content quickly during the growing season to maximize sales and brand awareness.
■ Supported future farm crop decisions and online merchandising of that product through analysis of competitive farm websites.
● The Every Voice Coalition — national nonprofit supporting college campus safety
■ Advised team in applying current design trends and consistent styling for social media posts and website updates.
City of Boston, UX Consultant — Boston, MA
2020
● Increased public trust in the government's response to the pandemic and decreased unnecessary Covid exposure to the citizens of Boston through a redesign of Boston.gov information architecture.
● Improved public’s ability to find pertinent information quickly through usability testing and contextual inquiries.
● Decreased city employee’s workflow through design sprints allowing the UX team to drill down on how the relevant information could be better presented and improve overall website flow.
● Delivered actionable design mock-ups, research findings and product required documents enabling rapid adoption of website improvements.
S+H Construction, Assistant Project Manager — Cambridge, MA 2018-2020
● Increased project efficiency by advising and coordinating work across all supporting parties to hit key milestones for projects ranging from $50k to $2.5mm.
● Established strong client relationships by providing clear expectations on overall deliverables, work schedule, progress, risks/issues and plans to mitigate.
● Prepared project estimates by performing material and labor takeoffs from plans, ran site walk-throughs with various subcontractors, and met RFP/quote deadlines. Harvard Ave Realty, Real Estate Agent — Boston, MA 2017-2020
● Increased brokerage apartment rental efficiency by performing market research of the Greater Boston area, broken down by median salary, occupation, and local offerings, to create targeted ads.
● Strengthened customer loyalty by focusing on transparency, offering honest advice, and empathizing with each client’s needs and pain points. Environmental Health Inc, Environmental Specialist — Boston, MA 2016-2018
● Drafted detailed environmental reports with end users in mind: clearly articulating site risk; outlining safety precautions taken; and recommending specific actions to take to minimize overall environmental hazard.
● Communicated mission-critical information on environmental concerns through regular safety meetings with project stakeholders.
EDUCATION
General Assembly
UX Immersive Program
Boston, MA
2020
University of
Massachusetts Lowell
Environmental Science
Lowell, MA
2016
UX METHODS
Usability testing
Interviews
Wireframing
Prototyping
Personas scenarios
Comparative analysis
Site mapping
Heuristic evaluation
SOFTWARE
Figma
Sketch
Adobe XD
Miro
Balsamiq
Invision
Microsoft Office
Google Analytics
d.ELI
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