Manager Food

BARBARA STARCHMAN

FOOD AND BEVREAGE MANAGER

CONTACT

Mobile: 918-***-****

**********@*****.***

PROFILE

Successful Food and Beverage Manager with proven track record of increasing sales YOY while growing profit by reducing food and beverage waste and other operational costs

Lead F&B team for 4 onsite venues by attracting, training and retaining experienced and talented personnel

Ensure teams are trained and coached appropriately relating to proper food prep and handing, proper legal alcoholic beverage service and health standards

LICENSES/ CERTIFICATES

LIQUOR LICENSE

OKALAHOMA SELLER AND SERVER CERTIFICATION

EDUCATION

Crowder, Neosho, MO

May 1999: Associates of Arts

EXPERIENCE

Grand Lake Casino: Food & Beverage Manage: August 2017- Present

Manage 4 Venues: 2 restaurant and 2 bars

oManage Chef, kitchen/bar staff, and Cocktail service team of 32

oManage 2 Supervisors: Back/Front of House, 1 Assistant Manager

Bookkeeping, training, equipment/ food ordering, corrective actions and payroll

Increased sales YOY 2018 vs. 2017 by 10.3%; 2019 vs. 2018 projected +16.9%

Improved Food and Liquor profits by 5% driven by rebid of suppliers

Decreased food waste by 3.8% driven by introducing portion control standard

Decreased payroll, driven by increased headcount and reduced overtime

Currently leading menu redesign based on Northeast Oklahoma customer market

Cherokee Casino: Food & Beverage Supervisor: February 2016-August 2017

Supervised servers, bartenders and wait staff of 45 for 1 restaurant and 1 bar

Ordered supplies, managed inventory, food and drink costs, staff scheduling and ensured food and drink presentation met standards

Downstream: Food & Beverage Supervisor: August 2015-February 2016

Supervised servers, bartenders, wait staff of 50 for 1 fine dining and 1 sports bar

Ordered supplies, managed inventory, food and drink costs, staff scheduling and ensured food and drink presentation met standards

Indigo Sky: Cocktail Supervisor: October 2009-August 2015

Managed 20 Cocktail servers, 6 bartenders and oversaw administrative tasks including: scheduling, corrective actions and customer service

Indigo Sky: Bartender Supervisor September 2008- October 2009

Oversaw administrative tasks scheduling, corrective actions and customer service

Indigo Sky: Cocktail Server March 2008- September 2008

TRAINING

SAFE SERVE

TIPS

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