Service Representative Customer

PAMISHETTY VINOD KUMAR

*************@*******.*** https://www.linkedin.com/in/pamidhetty-

+91-970******* vinod-kumar-040458146

H.No 10-271/1/1, Vasanthapuri Colony, https://m.facebook.com/babblu.pvk

Malkajgiri, Secunderabad. 500047

OBJECTIVE

Seeking to build a career in a leading organization with promising and dedication people, where i can use my knowledge, skills, abilities

and efforts satisfactorily. Also trying to acquire Knowledge by gaining exposure to upcoming knowledges while being resourceful,

innovative and exible.

EXPERIENCE

December Creative Tours and Travels

2019 - April Ticketing Executive

2020 Work with clients to develop, coordinate and implement travel program agendas and itineraries,

Working on a variety of projects day to day,

Fellow up on airline quotes provided to clients by travel consultant,

Manage group and individual ight reservations using Galileo and Amadeus,

Providing clients with a coast estimate and schedule of proposed travel,

Assist in group booking by calling airline group department

October 2017 Q Conneqt Business Solutions (TBSS)

- August 2018 Customer service Representative

Make professional, accurate, cost effective travel arrangement for clients while providing customer

service.

Booking international reservations for air and hotel arrangement and working with consolidators to

obtain the best commission.

Consolidate existing customer base while building a new customer base.

Handling high prole customers and providing proactive, end to end resolutions.

Ensure customer follow-up all the time.

May 2016 - Aegis

March 2017 Customer Service Representative

Answering calls professionally to provide information about the products & services.

Ensuring timely & professional responses to all complaints, request and queries received.

Help in resolving the customer queries & taking requests.

Keeping record of customer interactions & transactions, recording details of inquiries, complaints and

Comment as well as actions taken.

Selecting and explaining the best solution to solve the problem and adjusting follow up to ensure timely

resolution

EDUCATION

2021 ISBM (International School Of Business Management)

BA

2021 3 Steps Aviation

Ground Staff Utility Services

2019 Avion Academy

IATA GDS AMADEUS

70%

2013 Omega Junior College

MEC

54%

2010 Railway Boys High School

SSC

51%

SKILLS

Ms oce

Amadeus

Galileo

HTML

LANGUAGE

Hindi

Telugu

Tamil

English

INTERESTS

Pencil Sketch

Photoshop

ACHIEVEMENTS & AWARDS

I got second prize in tattoo competition.

Ive attend for Sr-national for THROW BALL which held at Vijayawada.

Im NCC A certicate holder.

PERSONAL DETAILS

Name : Pamishetty Vinod Kumar

Father Name : Pamishetty Nagabhushanam

Mother Name: Pamishetty Krishna kumari

D.O.B : 17-07-1993

Nationality : Indian

Phone Number : 970*******

E-mail : *************@*******.***

DECLARATION

I assure you that i will work with full sincerity and try to make full utilization of my skills. i hereby declare that the above furnished

details are true to the best my knowledge

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