Executive assistant

Crystal Klein

[Henderson, NV.] [702-***-****] [*************@******.***]

Experience

[City of Henderson] — [SRA Technical Services] [Feb 2017-Feb 2018] Assessed, diagnosed, and reconciled citizens technical concerns in public buildings and entities. Analyzed departmental documents for appropriate distribution and uploading into online databases as well as in person filing.

Approved local and state certifications and clearances for daily operations.

[True Rest Float Spa] — [Customer Service Specialist] [Dec 2017-Dec 2018] Developed programs to implement customer service initiatives, achieve sales goals and increase customer feedback scores.

Established rapport with individual clients while closing sales to meet company targets. Responsible for overseeing day to day operations, including delegating responsibilities and ensuring proper standards in quality of work.

[LivBayLash/SassyBlowtique] — [Administrative Assistant/Media Marketing] [July 2019-July 2020] Used interpersonal communication skills to implement company policies in various salons. Promoted company and products through various social media platforms in order to gain clientele. In charge of Creating a diverse and inclusive environment for employees and clients.

[LevelTenSalon] — [Personal Assistant] [June 2020- Present] Preparing company communications on behalf of salon owner. Answering phone calls whilst recording notes and messages for owner. Schedule and arrange meetings and conferences for owner with vendors and clientele. Skills & Abilities

Proficient in Microsoft Word, Excel, Powerpoint.

Proficient in Booker and Clover Software.

Advanced in quality assurance and communication

Trusted key holder

Management and Marketing Assistant

Education

[University of Las Vegas Nevada] — [Bachelors of Psychology] [Fall 2017-Spring 2021] Maintained 3.0 GPA While Working 40 hours a week each semester. Dean's List Student 4 years straight.