P R O F I L E
As a go-getter with a gregarious streak and penchant for all things
social media and pop culture related, I believe building relationships and interpersonal interaction is a necessity in both the professional and personal world. Through whichever medium I am given, relationship building communication is my go-to for success. CLIENT RELATIONS SPECIALIST
DIAMONDBACK BRANDINGLLC 08/2020 - current
- Assist customers in pricing and stock related inquires
- Established first impression for business through client interaction
- Processed quotes and emails promptly while multitasking to achieve optimized efficiency
FRONT DESK ASSOCIATE
GOLD'S GYM. 01/2020 - 09/2020
- Assist in finding solutions for customer and billing related grievances
- Trained new-hires in assisting clients as well as day to day responsibility
- Maintain up-to-date knowledge of changing promotions and price changes
JUSTIN ROSALES
P R O F E S S I O N A L
S K I L L S
Copywriting
Digital marketing
Customer service
Social media management
Analytics
Communication skills
Networking
Content development
P E R S O N A L S K I L L S
Extroverted
Initiative driven
Attention to detail
Verbal communication
Team player
Open minded
Knowledge of current trends
E X P E R I E N C E
E D U C A T I O N
BACHELOR OF SCIENCE, MAJOR IN MASS COMMUNICATIONS - PUBLIC RELATIONS, MINOR IN SOCIOLOGY OF POP CULTURE Texas State University 2013 - 2021
5 1 2 . 6 7 3 . 3 1 3 9 J U S T I N . C . R O S A L E S @ G M A I L . C O M C O N T A C T
******.*.*******@*****.***
justincrosales.wixsite.com/jrosales
R E F E R E N C E S
Gold's Gym, Assistant General
Manager
JOHN AGUILAR
Out Of This World Fitness,
Personal Trainer
STEPHANIE DIAZ
AT&T, Customer Service Lead
CLAUDIA RIVERA
SUSHI CHEF
SUSHIYA. 02/2019 - 01/2020
- Oversaw inventory and quality insurance
- Created aesthetically targeted presentations that maintained business standards while increasing profit
- Provided guidance and training for new staff members regarding cooking procedures
TEAM MEMBER / SOCIAL MEDIA COORDINATOR
VITALITY BOWLS. 02/2019 - 08/2019
- Handled the company’s online presence – regularly updated the company’s social media accounts
- Collaborated with owner to created scheduled
media posts while actively engaging nearby
businesses owners for dual promotions
- Created copy for ad campaigns
C E R T I F I C A T I O N S
TABC certified
Food Handlers license
Hootsuite certified
Twitter Flight School certified
Google Analytics certified