Girija Ganesan

Mobile: +91-894*******

Mail: adkbbs@r.postjobfree.com

SKILLSET

Manual Testing

SQL

Credit Cards

Mortgages

TSYS - TS2 Mainframe system

HP ALM/ QC, JIRA

Mobile testing

Mobile banking

Functional Testing

IVR Testing

Windows and MacOS

Software Utilities (WinSCP)

CERTIFICATIONS

ISTQB Foundation level

PERSONAL DETAILS

Father’s Name

Ganesan

Date of Birth

15-Jan-1996

Gender

Female

Nationality

Indian

Languages

English, Tamil

CAREER OBJECTIVE:

To secure a responsible career opportunity to fully utilize my skills, while making a significant contribution to the success of the company.

PROFESSIONAL SUMMARY:

An astute professional with 4.7 Years of experience in functional testing in banking domain.

Good knowledge in Mortgage& Credit Cards domain focused around working in Manual Testing\Automation Testing.

Proficient in Manual Testing to validate the Functionality of the product.

Good knowledge on Cards Functionalities, right from the boarding of applications through various channels till account closure

Good knowledge in Home loan products, Collateral assessment and liabilities.

Hands on experience on processing the life cycle of credit card processing via TS2 Mainframe system – Application boarding, Transactions, Authorizations, Card life cycle events, Alerts management, Letter tracking.

Experience in different types of testing like Functional Testing, Regression testing, GUI testing, Integration testing

Hands on experience in Mobile native application testing and web-based environments like Win XP, Windows10, Safari (MAC)Browser

Extensive experience in Dispute management system and all phases of a dispute

Expertise in the development of test cases and executing the test cases

Has a strong understanding of business process with integration of testing that includes Test Planning, Test Execution, Defect Management, Co-ordination among different vendor’s and test methodologies

Well-versed in Test Documentation (Test Scenario preparation, Test Case writing, Test Data, Defect Report and Test Metrics).

Expertise in preparing DSR & WSR

Expertise in writing SQL Queries to verify and validate the database.

Experienced in identifying end-to-end possible scenarios and preparing test cases for them, reporting the defects and reporting the progress.

Well versed in all stages of Defect Life Cycle.

Involved in functionality testing, UI testing, Regression testing and User Acceptance Testing.

Ability to prioritize tasks, multitask and execute them to perfection. Also, able to work in a high-pressure environment.

Proactively manages work deliverables and can navigate complex business requirements with ease.

Good team player dedicated to maintaining up-to-date industry knowledge and IT skills.

Extremely adaptable and capable of learning new technologies and adapt to a new environment

Organizational Experience

Capgemini India pvt. Ltd – June 2016 to till

Project Experience

Client 1: President’s Choice Financial (PCF), Canada

About Client:

Loblaw Companies Ltd (LCL) is Canada’s largest food distributor, leading provider of general merchandise products and financial products and services. LCL introduced President’s Choice Financial (PCF) to provide financial services – offering credit cards with no-annual fee benefiting their customers. Capgemini is providing User Acceptance Testing (UAT) to PCF since 2005

Project #1 : Instant Issuance

·Company Name : Capgemini Technology services Pvt Ltd

·Domain : Credit cards

·Location : Chennai

·From : Sep 2016 to Mar 2017

Applications/Tools: ADM (Application Adjudication System), TS2 mainframe system, Call Center Application (TCI), Internet Banking (Credit Care), IVR

Instant issuance is the next stage in instant credit card, where a customer is issued a fully embossed plastic at their adjudicated credit limit. The adjudication process is real time and an instant decision is provided to the customer where the card plastic is produced, credentials encoded and the card active and ready for use.

Responsibilities:

Involved in requirement analysis and test planning activities

Involved in designing test scenarios, test cases and execution of test cases

Involved in defect tracking and reporting

Representing the team in defect triage call and status call

Worked on TS2, ADM, PCMC applications, SQL database, Credit Care, TCI and IVR.

Project #2: Brooklyn

·Company Name : Capgemini Technology services Pvt Ltd

·Domain : Credit Cards

·Location : Chennai

·Duration : Mar 2017 to Feb 2018

Applications/Tools: HP ALM, SQL DB, MAC GUI, TS2 MAINFRAME, PHS(Pin Host System),

EAGLE EYE APPLICATION

Brooklyn project mainly focuses on providing credit card loyalty points to Loblaw customer. Aims at migration of loyalty management existing system to a new system which provides the customer with one currency and card across PC Financial. The application has TS2 mainframe system as the backend which is a TSYS product. TS2 is used to post transactions for credit cards. MAC GUI is a frontend application which is also used to issue points for the customers in real time. Eagle Eye application is used to view base and bonus points, PC Points and points issued in real time for both primary and authorized users.

Responsibilities:

Involved in requirement analysis & test planning activities

Responsible for publishing DSR and WSR

Participation in defect review meeting and defect triage calls

Preparation of clarification documents and process flow documents

Involved in preparation of test scenarios, test cases and execution activities

Handles direct Client relationship in project releases

Project #3: Cardinal

·Company Name : Capgemini Technology services Pvt Ltd

·Domain : Credit Cards

·Location : Chennai

·Duration : Feb 2018 to Mar 2019

Applications/Tools: TS2, SSITE (Secure site application), JIRA, SQL DB, PHS, CREDIT CARE, IVR, ONE APP, INTERCEPTOR

Cardinal project is for migration of Credit card customers from Credit Care application to Secure Site (Digital Platform). We use one app and Interceptor to board applications. After boarding applications we will enroll the customers in SSITE.

Responsibilities:

Involved in requirement analysis & test planning activities

Responsible for publishing DSR and WSR

Participation in defect review meeting and defect triage calls

Preparation of clarification documents and process flow documents

Involved in preparation of test scenarios, test cases and execution activities

Client 2: Fifth Third Bank (FTB), USA

About Client:

Fifth Third Bank provide financial services – offering Debit cards and Credit cards with no-annual fee benefiting their customers. Capgemini is providing User Acceptance Testing (UAT) to FTB from 2017.

·Company Name : Capgemini Technology services Pvt Ltd

·Domain : Debit and Credit cards

·Location : Bangalore

·Duration : Mar 2019 to May 2020

Applications/Tools: TS2,HP ALM,ACE,RAFT,ADJUSTMENT HUB application.

Raising Disputes and closing the dispute cases in Adjustment HUB application - Dispute

Responsibilities:

Involved in requirement analysis & test planning activities

Responsible for publishing DSR and WSR

Participation in defect review meeting and defect triage calls

Preparation of clarification documents and process flow documents

Involved in preparation of test scenarios, test cases and execution activities

Client 3: Royal Bank of Canada (RBC), Canada

About Client:

Royal Bank of Canada provide financial services – offering Debit cards and Credit cards to their customers. Capgemini is providing Functional system Testing (FST) to RBC..

·Company Name : Capgemini Technology services Pvt Ltd

·Domain : Debit cards

·Location : Bangalore

·Duration : June 2020 to Till

Applications/Tools: HPALM, JIRA, RIBS, AS400

Responsibilities:

Involved in requirement analysis & test planning activities

Responsible for publishing DSR and WSR

Participation in defect review meeting and defect triage calls

Preparation of clarification documents and process flow documents

Involved in preparation of test scenarios, test cases and execution activities

Declaration:

I hereby declare that all the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars

(Girija G)

Contact this candidate