Customer Care Developer

Name: Kishor Kakade

E-Mail: ***************@*****.***

Contact: 982-***-****

Career Objective

To work as a professional in a highly innovative firm that utilize my skills and abilities effectively, from which I can develop my skills so as to make it more precise. Professional Summary

• 1 Year of experience as a Salesforce Developer, Administration and Developer in Salesforce.com. Has good knowledge of the Technical and Functional aspects of Salesforce.com, on demand CRM package.

• Customizing the applications on Sales force platform and Force.com.

• Hands on experience on developing Triggers, Apex Classes and VF Pages.

• Workflows Implementation with Objects, Custom Apps, Layouts, Tabs, Validation Rules,

• Workflow and Approval processes, Sharing Rules.

• Ability to learn and adapt to new technologies quickly.

• Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Dashboards and various other components as per the client and application requirements.

• Good analytical, verbal, written communication and interpersonal skills Experience Summary

• Worked as Customer Care Executive with TATA Business Support Service Limited, Pune from Jan 2013 to July 2015.

• Worked as Senior Associate with WNS Globle Services, Pune from December 2015 to Jan 2020.

• Working as Salesforce Developer with WNS Globle Services, Pune from Jan 2020 to till date.

Skills Summary

CRM : Sales Force

Force.com Technology : Apex, VisualForce, SOQL, Apex Triggers, Apex WorkFlow, Apex Dataloader

Web Technologies : HTML, CSS

Operating System : MS-DOS, Windows 10

IDE : Force.com IDE

Education Summary

• Bachler of Computer Applications, BAMU University in 2012 Project summary

Title : Event Brite

Team Size : 6

Roles and responsibilities:

• Understanding of complex requirement of project and be a part of brain storming sessions for providing solution.

• Involved in the Development of Apex Classes, Visualforce Pages.

• Writing Apex Triggers and Controller classes by keeping in mind SFDC governor limits.

• Achieving Test Converge more than 75% and maintaining the same at the time of enhancements and Preparation of Unit Test Plans.

Responsibilities:

• Design the database under guidance of Project Manager.

• Coding, Development and Testing Front end and back end Declaration:

I hereby declare that the details provided are correct and I take full responsibility for those furnished above.

Date:

Place: Pune Kishor Kakade

Contact this candidate