Insurance
Resume:
INSURANCE PROFESSIONAL
TAMEKA KING
about me
Insurance professional with 19.5 years of experience
investigating and processing MI Auto and Injury
claims. Excels in critical thinking, conflict resolution, and time management. Seeking opportunity to utilize my substantial experience and proven skills to
effectively fill a managerial role within your company. contact
**********@*****.***
1558 Hunt Dr. #A,
Normal IL, 61761
EDUCATION SKILLS
Associate of Applied Science, Word/Info
Processing
Kellogg Community College
Battle Creek, MI (2004)
Associate of Applied Science, Medical Secretary
Kellogg Community College
Battle Creek, MI (2004)
Negotiation
Employee Training
Complex Problem Solving
70WPM Typist
Team Leadership
Situation De-escalation
Detail Oriented
Goal Driven
PROFESSIONAL EXPERIENCE
July 2018 - Sept 2020 PROPERTY COMPLEX CLAIM SPECIALIST / State Farm Insurance / Bloomington, IL
- Obtained recorded statements from insureds, claimants, & eye witnesses to assist with claim investigation.
- Worked in environment with a high volume of calls.
- Effectively and professionally communicated with repair shops, rental car companies, tow companies, eye witnesses, police departments, tow yards, Agent offices, Underwriting, businesses to provide claim resolution to customers.
- Effectively utilized resources to assist in determination of coverage and liability.
- Licensed in 14 States
Nov 2004 - July 2018 CLAIM ASSOCIATE (MI PIP, MI PIP Large Loss, MI & NV PIP/MPC) / State Farm Insurance / Portage, MI
- Professionally communicated with insureds, hospitals, doctors office, dentist offices and attorneys.
- Effectively utilized resources to ensure proper payment of medicals submitted for reimbursement consideration.
- Reviewed CMS1500s, UB04s & Explanation of Benefits for proper billing. As well as, analyzed ICD-9, ICD-10, CPT, and HCPCS codes.
- Assisted in handling catastrophic claims involving head injuries, para- & quadriplegics.
- Provided claim file assistance to multiple Claim Specialists for their inventories.
- Pursued and identified recovery opportunities.
Contact this candidate