Customer Care Cargo

RESUME

SATYAJIT SEN

Present Address:-

RZF -760/61A2 Raj Nagar Part –II. New Delhi.India

Phone No:+91-083********/837-***-****

E-Mail ID- adkas0@r.postjobfree.com

CAREER OBJECTIVE:-

Looking forward to build a successful career in the Aviation industry to establish myself as a skilled professional where my skills are effectively utilized to improve and contribute to organization success.

EDUCATIONAL QUALIFICATION:-

Passed B.A. from The Global Open University of Nagaland in 2013.

Passed Higher Secondary from W. B. H. S. E 2006.

Passed Secondary Exam from W.B. S. E 2004.

PROFESSIONAL QUALIFICATION:-

Aviation Course from Horizon Aviation Academy, Kolkata .

Cisco Certified Network Associate [CCNA] from IIHE .

Computer Hardware and Networking Course from Lalani Computer Academy Durgapur, West Bengal.

WORK EXPERIENCE :-

Three Years “CATHAY PACIFIC CARGO” in Celebi Delhi Cargo Terminal Management India Pvt. Ltd” documentation team as a Cargo Executive.

One year working in “NKK SHIPPING AND LOGISTICS PVT LTD’’ as a air import

Operation co-coordinators.

Four years working in “Celebi Delhi Cargo Terminal Management India Pvt. Ltd” New Delhi as a Cargo Executive.

Two years in customer care services at “Durgapur Mission Hospital”.

Durgapur, and West Bengal.

Working Six months as Art teacher in “Green Holly Art school ’’.

ROLE AND RESPONSIBILITIES:-

Working in EDMP and CSS software (CATHAY PACIFIC AIRWAYS).

Import clearance and documentation part of (CATHAY PACIFIC AIRWAYS).

Courier clearance and acceptance .

Flight Planning and flight operation of “JAZERA AIRWAYS” in CELEBI DOCUMENTATION.

LUFTHANSA CARGO” as a I-CAP data capture staff in CELEBI DOCUMENTATION.

Cargo tracking and communicate with overseas office /Airline through phone and mail for shipment status.

Provide arrival shipment details to customer.

Checking flight segregation status from airlines.

Check Document part of air import .

EDI filling for up coming shipments.

Send pre alert to customer with proper details.

Co-ordination with airport operational staff .

Holding responsibility for Clearance Flight Check discrepancy and Amendments for “Cathay Pacific Airways” “Jet Airways” and as well as “Qatar airways”.

Experience of Domestics cargo handling for six months with INDIGO AIRLINE (Inbound /Outbound) for Celebi.

Generation of Gate Pass once shipment is out of charge from customs along with verification of documents.

Handling cases Labeling & Marking, Short Land and Excess Land deletion through customs EDI, HAWB feeding, Consignee Amendment etc.

Holding responsibility for amendments at Amendment Counter.

Maintain documentation records for legal requirements.

Assisting Claims department for investigation/verification and settlement of Claims.

PERSONAL STRENGTH:-

Ability to learn quickly and efficiently.

Easily adjustable to new work environment.

PERSONAL INFORMATION:-

FATHER’S NAME - Mr. Indrajit Sen

DATE OF BIRTH - 12.11.1988

SEX - Male

HEIGHT - 5ft 5 inches

WEIGHT - 60 kg.

MARITAL STATUS - Married

RELIGION - Hindu

CASTE - General

NATIONALITY - Indian

PASSPORT NO - K4923506 (valid till 2022)

HOBBIES:-

Painting.

Listening to music.

DECLARATION:-

I hereby declare that the Information given above is true and in best of my knowledge.

Dated: Satyajit Sen

(Signature)

Place :

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