Engineer Software Developer

Pankaj Gupta

D***, Saidham society, Kandivali (E), Mumbai 400101.

Mobile : 983-***-****

Email : ************@*****.***

PERSONAL PROFILE

A Quality Assurance Engineer with an Industry Experience of 3+ Years of specialization in Software Testing and Project Management. I have worked in a fast-paced ecosystem which has allowed me to be a quick-learner & adaptable to any changing requirements. I’m open to New Growth & Career Opportunities which allows me to manifest my expertises. PROFESSIONAL SUMMARY

● Offering 3+ years’ experience in Software Testing and Web Content Management, Publisher.

● Exposure in professional skills such as project management, quality assurance, content management, defect management, and coordination.

● Solid understanding of Business Communication and Product Quality Assurance.

● Ability to handle users from different time zones over different communication mediums.

● Good knowledge of Defect life cycle and Defect tracking tool (JIRA).

● Expertise in publishing of books for web developers on different platforms.

● Experience in Web content Management, (CMS/Rise Articulate 360).

● Ability to work collaboratively with developers, PM and external team members.

● Dedication in delivering high standards and excellence.

● Engaged in the functional as well as technical discussions with the client and team. TECHNICAL SKILLS

• Web Technologies : QA Manual Testing, HTML, Publishing, Web Content Management.

• Testing Tool : Defect Tracking Tool (JIRA)

• Operating Systems : Windows XP, Windows 7/8/10

• Office Tools : Microsoft 365 (outlook/Teams/Onedrive/Excel/Word/Forms) EXPERIENCE

March 2019 - PRESENT

● Packt Publishing PVT LTD, Mumbai — Distribution Executive & QA Engineer. RESPONSIBILITIES

● Responsible for JIRA issue tracking and management.

● Responsible for the resource grooming, monitoring the daily scrum calls and meetings.

● Perform technical analysis to identify the root cause of bugs and maintaining in detail documents of it.

● Constant checking of books and videos on websites and maintaining databases.

● Participating in all aspects of product documentation and deliverable, including test cases, user manual and feature flow documents.

● Ensure the full application of all relevant QA standards to validate application functionality.

● Scorm Preparation using tools like Adobe Captivate and Articulate 360.

● Uploading of Scorm packages on different CMS.

● Troubleshooting issues come at the time of upload and provide appropriate solutions.

● Working on application testing projects, Module wise testing of software applications. PROJECT WITH EMPLOYMENT

Project Name Client Name Team Size Designation Role Packt,

Packt Publishing

Company

10

QA and Executive.

Team Member

Description

● Packt is the online library and learning platform for professional developers. Packt primarily publishes print and electronic books and videos relating to information technology, including programming, web design, data analysis and hardware.

● Participating in all aspects of product documentation and April 2017 - March 2019

● Datamatics Global Services Limited, Mumbai— Executive RESPONSIBILITIES

● Responsible for JIRA issue tracking and management.

● Participating in all aspects of product documentation and deliverable.

● Maintaining databases and preparing complicated reports using all reporting skills like data gathering, data analysis, data structuring, data integrity checking.

● Communicate any unforeseen issues while uploading content on different websites. PROJECT WITH EMPLOYMENT

Responsibilities deliverable, including test cases, user manual and feature flow diagrams.

● Ensure the full application of all relevant QA standards to validate application functionality.

● Responsible for the product module demonstrations and presentations.

● Conducted sessions for the best practices on various topics & UI and UX. Project Name Client Name Team Size Designation Role Employee

Dossier

Datamatics

12

QA

Team Member

Description

● Maintaining employee experience platform that combines HR, payroll, ATS and performance management in a single suite of tools. It simplifies common tasks and allows organizations to seamlessly manage human resources processes

Responsibilities

● Performed exploratory, ad-hoc and experienced based testing.

● Expertise in support, knowledge articles and case management.

● Responsible for the User Management, Production Monitoring and Data Migration.

Infoage Technologies Pvt. Ltd.

Duration : June 2016 to April 2017.

Designation : Junior Software Developer

Project : World Music Community

Role : HTML, CSS & QA Manual Testing/ Black Box Testing and White Box Testing. Description : The World Music Community is dedicated to providing an interactive platform to musicians from all over the world. Collaborate, share and earn at the same time. It covers the entire music industry ecosystem.

CERTIFICATIONS

● Certified Associate in Software Testing.

● Certified in Web Technologies. (HTML, CSS, and PHP) EDUCATION

Bachelors of Engineering (Information Technology): Thakur College of Engineering and Tech, Mumbai Personal Details :

● Date of Birth : 5th July 1991.

● Strength : Hardworking, Fast learning, Interactive ability, Positive attitude.

● Hobbies : Listening music, Travelling, Photography.

● Languages : English, Hindi & Marathi.

DECLARATION

I hereby declare that the above information is true to the best of my knowledge. Place: Mumbai. Date:

● Majorly responsible for the End User handling and meeting the deadlines.

● Writing release notes and email communication.

● Manage Support team and testing process.

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