Manager Store

CHAITHRA. K

Mobile: 973-***-**** E-Mail: ********.*******@*****.***

SALES

And

RETAIL MANAGEMENT

Area of Expertise

– Retail Store Operations

– Merchandise Planning

– Sales / Business Development

– Promotions

– Training

– Team Management

Job Outline

2016 to 2019 ’Satya Paul’ and “’Crabtree &Evelyn’’, Optimum Luxury Pvt Ltd. Store Manager Responsibilities

Completing store operational requirements by scheduling and assigning employees; following up on work results.

Ensuring compliance with all store policies and procedures. Create an operating environment that assures consistent customer satisfaction.

Maintaining a clean and attractive store appearance that will enhance sales.

Identifying the customers through building strong relationship, Assist customers in selections and purchases in a manner that maintains long term relationships.

Developing relationships with existing and potential customers to store.

Working with business unit leaders to design, develop, package and communicate the services that can be delivered to customers.

Organizing and preparing floor for Stocktaking. Duty of Manager Role. Other duties as delegated by Area Manager /Director

2014 to 2016 YLG Saloon & SPA, Bangalore Saloon Manager Responsibilities

Providing quality service to our valued customers.

Handling offer a friendly greeting, smile, and make eye contact with customers

Performing the additional responsibility given by the Area manager/ submitting reports to the Area Manager.

Responsible for retail sales and achieving sales targets. Handling stores activities. A competent professional with over 8 years of experience in Store Management, Sales and Team Management. I worked with ‘’Satya Paul’’, Bangalore as Store Manager. Competent in streamlining & improving existing systems / processes, envisioning new methodologies, future trends and driving development, direction and accomplishment. Hand on developing profitable and productive business relationships, building an extensive client base, and market development. Proficient in store operations and proficiency in development of sourcing strategies, to strengthen effectiveness. Comfortable in interacting with multiple levels of organization, management and staff from different locations.Proven abilities in analyzing and interpreting unique problems, with a combination of training experience and logical thinking to get to efficient solutions. Comfortable working in a fast-paced environment – Good communication and interpersonal skills

Analyzing of Retail Trend and feedback to Area Manager, on customer’s needs.

Meeting all operational reporting requirements.

2012 to 2014 Kaya skin clinic, Bangalore Skin Practitioner Responsibilities

Developing relationships with existing and potential customers to products.

Investigating and resolving task issues.

Drafting appointment letters and send to new clients.

Delivering skincare services like micro current, micro-Derma, laser, facials etc. on clients.

Ensuring high degree of Customer Service and experience for all customers coming to the clinic i.e. living up to the Kaya promise of a world class skin care cli 2011 to 2012 ‘’ CHAMBOR’’ cosmetics Bangalore Sales Executive Responsibilities

Developing relationships with existing and potential customers to products.

Investigating and resolving task issues.

Drafting appointment letters and send to new clients.

Delivering skincare services like micro current, micro-Derma, laser, facials etc. on clients.

Ensuring high degree of Customer Service and experience for all customers coming to the clinic i.e. living up to the Kaya promise of a world class skin care cli Academia

2012 BBA from Sikkim Maniple University

2008 12th from Pre University College, Bangalore

2006 10th from Girls High School Bangalore

IT Forte

Possess knowledge of Financial Accounting in Tally, ERP9 and MS Office Personal Dossier

Date of Birth: 28thMay 1990

Address: Bangalore

Languages known: English, Hindi, Kannada, Malayalam & Tamil Marital Status: Married

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