ALEXANDRA BURAK
Toronto, ON M*S 3Y1
647-***-**** *********.*****.**@*****.***
CUSTOMER SERVICE REPRESENTATIVE
HIGHLIGHTS OF QUALIFICATIONS
* *****’ experience in customer service
Strong customer service skills and ability to exercise tact and diplomacy in dealing with the public
Excellent communication and problem-solving skills
Self-motivated with strong organizational skills
Work well independently and in teams, enthusiastic, intuitive, flexible, and eager to learn new skills
Able to work under pressure
Great multi-tasking skills with the ability to adapt to different working environments
RELEVANT SKILLS AND EXPERIENCE
Greeted customers filled orders sliced and measured meats and cheeses rang up sales and wrapped and bagged items
Maintained cleanliness and organization of deli counter in accordance with food handling standards and store requirements.
Enquiries from customers and investigate complaints regarding the establishment's goods, and services
Explain the type and cost of services offered
Order services
Operated and cleaned deli equipment and keeping the stocking and serving area clean
WORK HISTORY
Customer Service/ Deli Clerk, Sobeys, Toronto 2004 - 2011
Customer Service/Sales, Cosmetics Services, Toronto 2000 - 2004
CSR/ Retail, Seduction Ladies Wear, Toronto 1998 - 2000
Volunteer Flower Delivery, St. Joseph’s Health Centre, Toronto 1995 - 1997
EDUCATION
Medical Office Assistant Certificate, Trios College 2009 - 2010
Esthetics Courses, Edith Serei International School of Esthetics
Diploma in Cosmetics, Carol Baker Visage School of Cosmetics