Customer Sap

JAGANLOUIS

adka2n@r.postjobfree.com

Mob:893-***-****

Summary

Extensiveoneandhalfyears’experienceasaWarehouseInchargeinPaletPooling Solutionsandfourteenyearsofexperienceincourierindustry AroundfouryearsinHotelindustry

Abilitytomanageanumberofprojectsandinitiativessimultaneously. ComprehensiveunderstandingofContractLawandStandardcourierTermsand Conditions.

Planningandoperationmanagementexperience.

ExtensiveknowledgeoftheCourierandlogisticindustries. Effectivetimemanagementskilswiththeabilitytopriorities. RetailCourierandlogisticexperience.

ExceptionalknowledgeofMSExcelandspecialistincourierandrouteplanning,fleet management

software.

Veterantomanageandleadtheteam.

Haveexcelentanalyticalskilsandstrongcustomerfocus

ProfessionalExperience:

LeapIndiaPvtLtd.,Chennai 21.04.2019–TilDate

WarehouseSupervisor

JobResponsibilities

Supervisingthepicking,shipping,receivingandwarehouseoperationstoensure maximumefficiencyandspaceutilization

Maintainingaccuraterecordsofaltransactions

Coordinatingtheschedulingoftrucksforshipmentofproducttoensurethetimelyfiling ofalorders

Administeringvariousassignmentsandprogramssuchasapaletexchangeprogram, paletrepair,andinventoryissueticketsystemforrawmaterialsandfinishedgoods, amongothers

Planningandsupervisingthephysicalmonthlyinventories

(Effectivewrittenandverbalcommunicationandinterpersonalskils

Demonstratedabilitytomanagecomplexity

Proficiencywithcomputersandcomputersoftware(SAP)includingMicrosoftOffice applications,includingWord,ExcelandOutlook

Provenabilitytoeffectivelyleadandmotivatepeople

Abilitytosupervisepeople

FirstFlightCourierLtd,Chennai 02.06.2006–20-04-2019 SeniorOfficer

JobResponsibilities

Drivingaccuracy,productivityandperformancetoanewlevelbyefficientlymanagingthe Courierandlogisticfunction

Negotiating,pricingwithlocalcarriers-Processingshipments,confirmingthedeliveryas welasconsultingwiththelorryvendorswheninneed.

PlanningandschedulingthedeliveryofgoodsandcargoeswithinTATtime. Costmanagementandreporting-Identifying&deliveringoperationalcostreductionand costavoidanceinitiatives.

Instantlycommunicatewithbothlocalandcentraloperationsthroughmailstosolve customer’sdiscrepancy.

Managingateamofover100staffsincludingdriversandHuboperativesin10branches. Ensuringthatalsettargetsareachieved.

Recruitingandbuildingthestrongteambyfrequentcoachingandtraining. Inspiringandmotivatingthestaff.

DevelopmentoftheCourierandlogisticssupplybase.

Supportingotherdepartmentswithinthecompany.

Identifyingkeyproductivepersons.

Developingrobustprocesses&policiesandimplementingthem. Organizingregularreviewwiththeteam.

BeingcognizantofHubandbranchactivitiesatregularbasis. M/sMemoExpressServicesL.L.C,AbuDhabi 28.05.2002–20.04.2006

(BankDepartment)

TeamLead

JobResponsibilities

Adroitlyhandlequeriesofdispatchforbankdocuments(CreditCards& Chequebooksetc.)

Regularfolowupwiththebanksandacquirefeedbackondaytodaybasis Coordinatewiththefieldexecutivesandresolvecustomer’squery Maintaincourierrecordsinexcelworksheetsondailybasis Instantlycommunicatewithbothlocalandcentraloperationsthroughmailstosolve customer’sdiscrepancy

M/sParkHotel,AlKhobar,SaudiArabia. 11.10.1997–06.11.2001 StoreSupervisor

JobResponsibilities

Purchasing,Costingoffunctionbuffet.

Maintainandverifythestocklevelinalowerorder,storeslikeFrozenitems, Beverages,Groceries,Engineeringmaterials,Printing&Stationeryitems Preparepurchaseorders&observetheexpiryofreceivinggoods Activityonstocklevelaspertheconsumption

EducationalQualification:

BBA

HigherSecondary

DiplomainComputerApplications

DiplomainPrintingTechnology

WorkingknowledgeinExcel&MsOffice.SAP

Personaldetails:

Nationality:Indian

Maritalstatus:Married.

D.O.B:20THApril1975

LanguagesKnown:English,TamilandHindi

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