Medical Billing Front Office

Curriculum Vitae Geetha Gopinath. R

Old Pallavaram, Chennai- 117 Contact : 909-***-**** Email ID: adk9t7@r.postjobfree.com

Career Objectives:

To be successful professional by utilizing my skills and abilities to my organization. The plan is to achieve success through continuous learning and experience.

Core Skills:

MS – Excel, PowerPoint, Access, Word & Outlook Team Player

Problem-Solving abilities Quick Learners

Tactful and Diplomatic when dealing with tense situation Punctuality

Able to Communicate at all levels Hard-working

Academics:

Passed B.B.A from Chevalier T. Thomas Elizabeth College for Women in April 2012 with 69%

Passed 12th from Periyar Matriculation Higher Secondary School in May 2009 with 64%

Passed 10th from Ponnuswamy Matriculation School in May 2007 54%

Work Experience:

MAERSK GSC Pvt. Ltd.(Chennai) Sr. Associate- Customer Experience Period: 17th August 2015 to 5th October 2018

Job Profile:

Handled Import Documentation Process for ECE Countries (Hungary, Poland, Czech & Slovakia) and Longstanding Process for Africa Countries.

Need to Arrange Cargo Release/delivery order to customer as per customer request.

Communicate with the front office and solving various cargo release related queries for customer request.

Process all aspects of Bookings (Confirmation, Schedule the train as per fixed cut-off/deadline/SOP).

Prepared and amended the Country SOP and Customer SOP for Import Documentation Process

Prepare and publish the Daily & Weekly MIS Report and dashboard for team.

Worked on Automation process and shown maximum success ratio.

Provide Process knowledge training to all the new joiners in team.

Audit done to ensure the overall quality percentage.

ACCENTURE SERVICE Pvt. Ltd.(Chennai) Process Analyst- Data Entry Period: 15th April 2013 to 18th May 2015

Healthcare Operation Services (Medical Billing) updating the physicians data in the system database. Providing betterment of service in all criteria for US Physicians.

Project Detail:

In the topic of Training and Development in Intergal Coach Factory (ICF) during 2011.

Certification Program:

Participated in the Life Skills for Success workshop conducted by CSC during 28th September 2011.

Got Monthly Awards in Maersk GSC .

Certified as a Junior Grade in Typewriting during 2008.

Extra-Curricular Activities:

Acted as an Assistant Secretary in Chevalier T.Thomas Elizabeth College Consumer’s Club.

Conducted a Public Awareness Program in National Service Scheme Camp.

Interest & Hobbies:

Playing Tennis

Listening to Music

Drawing

Creative Arts

Personal Details:

Full Name : Geetha Gopinath. R

Date of Birth : 05 January 1992

Gender : Female

Language Proficiency : English and Tamil

Permanent Address : No: 38, Ponniamman Koil Street, Old Pallavaram,

Kancheepuram, Tamil Nadu- 600117

Alternative Contact : 900439402

Declaration:

My resume is good and definitive summary of my background and work experience. I hereby declare that the above written particulars are true to the best of my knowledge.

Date: Place:

(Geetha Gopinath. R)

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