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Assistant Customer Service

Valley Center, CA
March 29, 2021

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***** ****** *** * ***** Valley, CA 92061



**** – Present Lakeland University Green Bay, WI

Bachelor of Business Administration degree, May 2021

Major in Accounting

Member: International Business Club

GPA: 3.46/4.00

Completing degree while working full time

2016 – 2017 Computer Systems Institute Chicago, IL

Certificate of Academic English & Communication

2010 - 2015 Anadolu University Eskisehir, Turkey

Bachelor of English Language Teaching

Minor in Autonomy & Leadership and International Body Language

Spent two summers in U.S. with the Work and Travel program while studying

Selected Anadolu University Latin dance competition group member


2016 – 2020 Al Johnsons Swedish Restaurant and Butik Sister Bay, WI

Served as a Customer Service and Hospitality

Worked in a high volume restaurant that required to be quick on your feet, problem solving & time management skills, a teamwork oriented, working under pressure, organized, great communicator.

2014 & 2015 summers Door County, WI

worked in several small business during the summer including;

Customer Service at Julie’s Mark and Motel Restaurant & English Inn

Hospitality at Parkwood Lodge & Birchwood Lodge

2012 & 2013 summers Sun-wing Resorts Barut Hotels Antalya, Turkey

Worked as a Host assistant

Welcomed guests and provided them with any information needed during their stay

Developed strong customer relationship and satisfaction between guests and the hotel

Created friendly atmosphere among managers and customers

Trained other 6 hosts and hostesses for becoming a great team members


Proficient in Microsoft Office suite

Volunteer: Young Guru Academy Leadership School (since 2010)

Selected moderator for Smart Library at disadvantaged schools in Turkey via YGA Leadership School

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