Service Manager

ALLYSON ADAME

*************@*****.*** 951-***-**** San Jacinto, CA 92583

Summary

Thorough and efficient hard worker with skills in the food industry and some skills/experience in warehouse and school districts. Has taken on higher up positions before which require responsibility, stress management and overall team strength. Excellent attention to detail, care for team/ staff and overall goal of the business.

Skills

Warehouse safety

Excellent work ethic

Self-motivated professional

Customer service

Organization and time management

Fast paced

Friendly and patient to customers/ guests

Some computer software experience

Experience

San Jacinto Unified School District San Jacinto, CA

Clerical Substitute

12/2020 - Current

Due to COVID no positions have been open to substitute.

However, the job consists of basic knowledge of MS and Google Software along with polite customer service, efficiency and determination.

NFI Industries Perris, CA

Warehouse Material Handler

10/2020 - Current

Disposes of damaged or defective items or coordinate returns to vendors for covered items.

Receive incoming packages efficiently in a fast pace.

Consistently working to stay busy even when work is slow.

Keeps work floor organized and clean.

Is friendly to all coworkers and helpful to whole team.

Sizzler Restaurant Hemet, CA

Cashier

12/2019 - 10/2020

Assisted customers by answering questions and fulfilling requests.

Reviewed and resolved differences between accounting information and cash drawer.

Answered oncoming calls while multitasking online orders.

Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Maintained a fun and energetic work team under pressure during hectic times.

Handled stressful events maturely and professionally.

Emilio's Mexican Restaurant and Cantina Hemet, CA

Busser, Hostess, Lead Waitress

08/2017 - 10/2020

Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Handled customer complaints professionally, resolving issues through diplomatic acknowledgement and commitment to service.

Served alcoholic beverages to of age and responsible customers with cleanliness and diligence.

Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.

Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

Handled cash register, phone and oncoming customers under stressful times.

Took over manager position on occasion when needed.

Education and Training

Mount San Jacinto College San Jacinto, CA

Associate of Arts in Visual Communications (Currently Studying)

Expected in 05/2022

Contact this candidate