Sales Customer
Resume:
CUSTOMER SERVICE AND ELECTRONIC REPAIR TECHNICIAN
Asurion, Richmond, TX / Aug 2017 - Present
RETAIL SALES CONSULTANT
AT&T, Katy, TX / Jan 2017 - Aug 2017
CONSULTATION / REPAIR AGENT
Geek Squad / Best Buy, Richmond, TX / Oct 2015 - Mar 2017 LEAD WAITER AND BARTENDER
Willie's Grill and Icehousr, Katy, TX / Oct 2011 - Dec 2015 E XPERIENCE
Resolve customer issues relating to equipment problems via troubleshooting hardware and software repairs.
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Engage with multiple customers face-to-face to provide a positive customer service experience.
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Perform multiple online tech-support sessions by answering customer's questions via online chats.
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Inventory and operation control duties, including weekly inventory counts, daily inventory management, handling of parts being received and shipped out, and supporting in-store staff with knowledge of parts availability.
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Provided extraordinary customer service by being
compassionate and understanding customer needs.
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Met monthly sales quotas by offering products and services to customers.
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Handled administrative aspects of transactions including explaining and completing customer contracts, maintaining inventory control, accepting customer payments, and handling nightly money counting duties.
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Cooperated with your fellow Retail Sales Consultants to achieve team goals based on sales and customer service metrics.
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Identified and solved multiple technology related solutions based on specific customer needs to provide customer satisfaction.
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Performed computer hardware and software repairs for customers while maintaining customer support and sales metrics.
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Inventory management duties including shipping and receiving inventory and store merchandise.
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Interacted with patrons, ensuring a great experience via taking orders and providing an excellent dining experience.
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Collected and managed money transactions of team members and myself to ensure integrity of restaurant.
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• Trainer of new hires, while handling the fast-paced duties of eduardoflores5150@hotmail.
com
20050 N. Pecos Valley trl Katy
, TX, 77449
UNIVERSITY OF HOUSTON-
VICTORIA
GPA: 3.4
Victoria, TX
Bachelor of Science (B.S.)
Computer Information Systems
(Dec 2020)
Extracurricular Activities
E DUCATION
• Future Leaders of America
San Antonio Humane
Society (SAHS) Volunteer
Program
•
Bilingual in Spanish - Fluent in
Speaking, Writing, and Reading
Skilled with Microsoft Office
software
Coachable and willing to learn
ADDITIONAL SKILLS
ACiT iOS Service Certification
Samsung Mobile Device Repair
Certification
C ERTIFICATIONS
E D U A R D O F L O R E S
running restaurant floor.
References available upon request
REFERENCES
Contact this candidate