Front Desk Receptionist

ULPIA ANNA UBALDINO

+1-917-***-**** ********@*****.*** 04/02/1994

EXPERIENCE

CULTURAL EXCHANGE IN USA ( Westport, CT) 09/18/2020 - CURRENT

• Take care during the day

• Managing household supplies

• Organizing acCviCes

CREW MOXY BELVAR MARRIOTT HEATHROW (London, United Kingdom) 06/24/2019 – 12/1/2019

• Front desk operaCon with check in and out guests, manage money and POS, answering phone

• Back of the House managing breakfast

• Bar

RECEPTIONIST C&E DESK WALDORF ASTORIA ROME CAVALIERI (Rome, Italy) 10/23/2018 – 22/04/2019

• Provide general administraCve support such as message taking, copying, faxing, typing and document binding.

• Coordinate conference and meeCng room signage, place cards and names badges

• Ensure that all meeCng rooms, equipment and materials are in place and in full working order prior to the start of any event

• Be the main point of contact for enquiries from conference organisers and delegates as well as guests wishing the business center faciliCes

• Record all charges and any addiConal goods or services that have been provided RECEPTIONIST AT HOTEL DAHU ( TrenBno Alto Adige, Italy) 12/21/2017 – 4/16/2018

• Welcomes custumers by greeCng them

• Answering or referring inquiries

• Giving instrucCons

• Check in- Check out

• Manage cash and POS

• Copy, file and maintain documents and records

• Obtain or send administraCve support tasks, such as keeping appointment calendars

• Helping at bar of the Hotel

AU PAIR (Wilton, CT, USA) 11/11/2016 - 11/9/2017

Teaching Italian to kids

• Drop off/ Pick up

• Take care during the day

• Managing household supplies

• Organizing acCviCes

HOSTESS TORREVENTO WINARY HOTEL (Castel Del Monte, Italy) 04/1/2015 – 3/8/2016

• Interfacing with custumers

• Answering quesQons

• Organizing food and beverage

WAITRESS MARABU RESTAURANT (Bitonto, Italy) 11/20/2013 – 04/19/2015

• Organizing tables

• GreaQng and seaQng custumers

• Cleaning

EDUCATION

Private College FUTURE PROFESSIONI, Hotel Management BARI (ITALY) 9/2014 – 02/2016 CERTIFICATION

• Diplome of Enhanging Digital Lifestyle, Liu Post, New York April 2017

• CPR & FIRST AID - New York, New York Nov. 2016

• Cambrige B2 CerQficate English School, Wall Street, Bari, Italy 2015-2016 SKILLS

Languages: Fluent Italian; Fluent English; Intermediate Spanish. Technology: Opera, Delphi, OnQ, Ericsoe,Word, Excel; Power Paint, Outlook, Window

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