QA Engineer

CLIFFORD MCCALL

Grantville, Ga ***** Phone: 334-***-**** Email: *****.*******@*****.***

LinkedIn: https://www.linkedin.com/in/cliffordmccall/ OBJECTIVE

Experienced QA Engineer with extensive background with QA testing methodologies, developing automated API tests with Postman, and maintaining projects using .NET and Selenium. Professional strengths include creative problem-solving, written and verbal communication, and time management. Detail-oriented mindset from 2+ years of experience in the SaaS industry.

EXPERIENCE

LeaseQuery Atlanta, Georgia

QA Engineer January 2019 - Present

● Took a leading role with manual testing, actively involved in creation of detailed test plans for different aspects of the LeaseQuery application according to functional requirements and business specifications.

● Responsible for conducting smoke, functional, UI, regression and ad-hoc testing.

● Identified, analyzed, and documented defects utilizing JIRA as the defect tracking system.

● As a member of the scrum team, participated in daily standup meetings, project planning meetings as well as retrospective meetings.

● Utilized internal tools for test automation and maintained automated scenarios for feature regression.

● Worked closely with developers, business analysts and other QA members.

● Developed SQL queries to solve customer related issues. Don Ringler Chevrolet Temple, Texas

Sales Professional Nov 2017 – April 2018

● Cultivated relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.

● Strategically negotiated with customers to close on deals and increase sales; personally worked deals, interest rates, leases, and calculated financial requirements prior to obtaining approval from dealership manager and F&I manager.

Alcon Johns Creek, Georgia

Quality Control Verification Analyst March 2011 – July 2017

● Specifically trained in all areas of the Atlanta Verification Site and its functions.

● One of two department employees chosen to validate new software for global use within the company.

● Inspected the quality of merchandise shipped from supplier to the holding warehouse to ensure the product meets design specifications set by the Marketing Department.

● Communicated with affiliates around the world for completion of quality records.

● Performed final approval on records sent to the site to ensure the product met manufacturing specifications and the test performed addressed the issue raised by the customer. Colorvision Rent to Own Opelika, Alabama

Service/Account Manager April 2002 – December 2010

● Managed a group of customer accounts for record keeping on all correspondence with customers and status of collection efforts.

● Oversaw service issues with the entire customer base through collaboration with the product manufacturer or company approved vendors.

EDUCATION

Bethel Tech / Woz U

Full stack JavaScript program April 2018 - October 2018

● A 24 week immersive experience, with an emphasis on Full-Stack Development with multiple languages, frameworks, and introduction to agile project management. SKILLS

Interpersonal Skills

● Cross Team Collaboration, Active Listening, Problem Solving, Adaptability, Critical Thinking Technical Skills

● .Net, Selenium, JavaScript, SQL, PostgreSQL, Postman, Agile Methodologies, GitHub

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