Executive Assistant Administrative

Paola Rocha Jurgelewicz

Miami Beach, Florida, United States

*******@*****.*** 786-***-****

linkedin.com/in/paola-rocha-jurgelewicz-8bb62659

Summary

Goal

Experienced administrative assistant, that is adept at providing quality customer service, improving team collaborative efforts, setting and achieving high-value goals, and successfully supporting managerial staff in improving business function. Self-motivated and comfortable working on my own. Professional Profile

Dynamics, ease of teamwork, cross-team collaboration, being open to new challenges and learning. Graduated in Financial Management and currently studying IT. Intense experience with administrative and technological processes as a Business Intelligence (BI). High degree of knowledge in Data Entry, Excel Spreadsheets, Indicators, PowerPoint presentations, Call Center Operations, Software knowledge specialist in Call Management, high capacity to meet deadlines, acting in a consortium. Experienced in directions work teams from setting goals.

Extra Skills

Tuck School of Business - Auditing Business Courses

• Countries and Companies in a International Economy, 2018;

• Financial Reporting and Statement Analysis, 2018;

• English Grammar and Pronunciation - Winter Community Language Program at Dartmouth College - 2018;

• Languages: English - Proficient, Portuguese - Advanced, Spanish - Limited;

• Software: Advanced Microsoft Excel, SAP Business Objects. Experience

Customer Care Expert

Wix.com

Nov 2020 - Present (3 months +)

Au Pair

Au Pair in America

Oct 2017 - Sep 2019 (2 years)

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Provided day-to-day care for the children and embraced being part of an American family. Great life experience, significant improvement in my English proficiency, and great opportunity to study other professional skills in the USA. Becoming a USA resident on the end. Executive Assistant

Rio Port Logistica Documental

2016 - 2017 (2 years)

• Delivered exceptional customer support in import/export working directly with Fundação Vanzolini - PEIEX - Brasil;

• Management of customer accounts organizing documents and spreadsheets, for new companies starts the process of exporting.

Backoffice Supervisor

Rodobens

2014 - 2016 (3 years)

• Analyzed payments and contracts in furniture and real estate businesses;

• Supported portfolio managers in both system trading and 50+ operator team management.

Administrative Assistant

Rodobens

2013 - 2014 (2 years)

• Process mapping to improve the number of incidents send to IT department;

• Reinforced negotiations for the collection and recovery of assets;

• Improved administrative processes that enhanced management. Trainee

Rodobens

Jul 2012 - May 2013 (11 months)

• Controlled and delivered invoices in SAP: Purchase, processing and management orders of technological products and Travel Arrangements;

• Prepared reports, weekly schedules, and data collection for management incidents. Trainee

Record TV

Jun 2011 - Jun 2012 (1 year 1 month)

• Support for commercial service, marketing reviews and Supply Chain Operations. Education

União das Faculdades dos Grandes Lagos - UNILAGO

Technology in Financial Management, Finance and Financial Management Services 2011 - 2013

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Licenses & Certifications

Scrum Foundation Professional Certificate (SFPC) - (English) - CertiProf 42386817

Skills

Microsoft Excel • SAP • ERP (Planejamento de recursos empresariais) • Planejamento estratégico

• Microsoft Office • Microsoft Outlook • Microsoft Windows • Gestão • Liderança de equipe • Negociação

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