Office Management

Resume

A.Archana,

*/**, *********** ***** *****,

Munaiyanur (PO),

Kadavur (TK)

Karur – 639102.

Mobile No: 636-***-****

Email ID: **************@*****.***

Career Objective:

To pursuing a higher challenging career, where I can apply my knowledge and acquire new skills and contribute to the concern.

Work Experience

Company: Accenture Services Pvt Ltd

Designation: Membership Professional

I have been working a membership professional in this field of healthcare at Accenture through Magna Info tech from 09/30/2019

Designation:

Experienced Healthcare Transaction Process associate who handle and resolve client complaints, queries. Skilled at evaluating both verbal client contact by agents while coaching them for success in executing superior service to clients. Obtain and evaluate all perform customer verifications. Direct request and unresolved issues to the designated resource.

Enrolling the Group Member into the system.

Overview the Group Members information reconciliation procedures and paperwork.

Setting up the bills for the monthly invoice.

Generating the ID cards, booklets and contracts for the members and groups.

Handled and evaluated client email chat, inquires and complaints.

Educational Qualification:

Course

Name of Institution

Board/University

Year of Passing

Percentage

BCA

Valluvar College of Science and Management

Bharathidasan

University

2019

79%

HSC

Presidency Govt. Hr. Sec. School, Egmore,

Chennai

State Board

2016

74.08%

SSLC

KSV Hr. Sec. School, Thulasikodubu, Karur

State Board

2014

87.8%

WORKSHOP:

I have attended the “Android Application development” workshop class in Valluvar College of Science and Management, Karur.

And also I have attended the “Tally workshop” conducted in Valluvar College of Science and Management

STRENGTH:

Ability to mingle with others and Time Management

COMPETITION:

State level Quiz competition IInd price (Gandhigramam University)

And also participated many quiz competition

COMPUTER KNOWEDGE:

Operating System - MS – Window 7,8

Package - MS – Office 2007, 2013

Language - C, JAVA

Internet Tool - HTML, PHOTOSHOP

Database - MYSQL

TECHINCAL KNOWLEDGE:

Typing English (Junior and Senior Grade)

DOA – Diploma in Office Automation

COA – Computer on Office Automation

PERSONAL DETAILS:

Name : A. Archana

Date of Birth : 24/01/1999

Gender : Female

Nationality : Indian

Religion : Hindu

Marital Status : Single

Hobbies : Watching TV, Reading Small Tamil Stories

Language Known:

Languages

Read

Write

Speak

Tamil

English

DECLARATION

I hereby declare you that all the above information’s are true to my knowledge and belief

Signature

A. Archana

Place: Karur

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